Difference between revisions of "Notices"
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=== PLANNED CS SERVICE OUTAGES === | === PLANNED CS SERVICE OUTAGES === | ||
| − | :None at this time. | + | |
| + | ====Planned Outage 1: Major CS Grad/Research Net service outage (mail, web, home directories, login, etc.) ==== | ||
| + | |||
| + | '''WHAT:''' Major CS Grad/Research Net (and some Ugrad) IT services outage, as we apply security updates to our systems. | ||
| + | |||
| + | '''WHEN:''' Wednesday, January 17, from 5am to approx 7am. | ||
| + | |||
| + | '''DETAILS:''' Many CS Grad/Research Net servers will be shut down to apply security updates. We will apply these updates on Wednesday, January 17, from 5am to approximately 7am. | ||
| + | |||
| + | During the process of applying updates, several of our CS services will be unavailable. If there are any unexpected complications during the update process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at https://support.cs.jhu.edu/wiki/Notices | ||
| + | |||
| + | Suspended (Unavailable) Grad/Research Net services while the servers are updated: | ||
| + | |||
| + | * CS Mail service, both incoming and outgoing, will be suspended for CS Grad/Research Net users. | ||
| + | |||
| + | * Incoming mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available. | ||
| + | |||
| + | * IMAP, POP, and Webmail from our CS (Grad/Research Net) Mail server will be unavailable. | ||
| + | |||
| + | * Some CS webpages, including user (and possibly lab and other CS pages), will be unavailable. | ||
| + | |||
| + | * Grad/Research Net user accounts/home directories will be inaccessible during the downtime. | ||
| + | |||
| + | * SMB File Shares (CS Office Staff uses these) will be unavailable. | ||
| + | |||
| + | * ssh service to our CS Grad/Research Net Linux boxes (masters1 through masters16, gradx, and gradz) will be unavailable. | ||
| + | |||
| + | * Console (desktop) access to masters1 through masters16 will be unavailable. | ||
| + | |||
| + | * MySQL service via the mysql.cs.jhu.edu server will be unavailable. | ||
| + | |||
| + | Note to Ugrad Net users: During the Grad Net servers' security updates process, email directed to your ugrad acct @cs.jhu.edu will not be immediately delivered. Other Ugrad Net services should remain available. Also, we will be applying security patches on the CS Ugrad net the next day, so you'll see an email for that at some point soon. | ||
| + | |||
| + | |||
| + | <!--:None at this time.--> | ||
| + | |||
<!--:'''WHAT:''' Emergency reboot of ''blaze'', the dept's main Grad/Research net mail server. | <!--:'''WHAT:''' Emergency reboot of ''blaze'', the dept's main Grad/Research net mail server. | ||
Revision as of 16:42, 11 January 2018
SERVICE OUTAGES
UNPLANNED CS SERVICE OUTAGES
- None at this time.
PLANNED CS SERVICE OUTAGES
Planned Outage 1: Major CS Grad/Research Net service outage (mail, web, home directories, login, etc.)
WHAT: Major CS Grad/Research Net (and some Ugrad) IT services outage, as we apply security updates to our systems.
WHEN: Wednesday, January 17, from 5am to approx 7am.
DETAILS: Many CS Grad/Research Net servers will be shut down to apply security updates. We will apply these updates on Wednesday, January 17, from 5am to approximately 7am.
During the process of applying updates, several of our CS services will be unavailable. If there are any unexpected complications during the update process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at https://support.cs.jhu.edu/wiki/Notices
Suspended (Unavailable) Grad/Research Net services while the servers are updated:
- CS Mail service, both incoming and outgoing, will be suspended for CS Grad/Research Net users.
- Incoming mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available.
- IMAP, POP, and Webmail from our CS (Grad/Research Net) Mail server will be unavailable.
- Some CS webpages, including user (and possibly lab and other CS pages), will be unavailable.
- Grad/Research Net user accounts/home directories will be inaccessible during the downtime.
- SMB File Shares (CS Office Staff uses these) will be unavailable.
- ssh service to our CS Grad/Research Net Linux boxes (masters1 through masters16, gradx, and gradz) will be unavailable.
- Console (desktop) access to masters1 through masters16 will be unavailable.
- MySQL service via the mysql.cs.jhu.edu server will be unavailable.
Note to Ugrad Net users: During the Grad Net servers' security updates process, email directed to your ugrad acct @cs.jhu.edu will not be immediately delivered. Other Ugrad Net services should remain available. Also, we will be applying security patches on the CS Ugrad net the next day, so you'll see an email for that at some point soon.
CS COMPUTING LAB AVAILABILITY
MH 122 (Ugrad Lab)
Projector in the main MH 122 Ugrad lab is down.
- 11/2/17 - Kit-cats (JHU's A/V group) has been called. They have been out and are evaluating their options for repair. ETA for repair is unknown at this time.
MH G-61 (Masters/Ugrad Lab)
- None at this time.