Difference between revisions of "Notices"
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=== PLANNED CS SERVICE OUTAGES === | === PLANNED CS SERVICE OUTAGES === | ||
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:'''WHAT:''' CS Ugrad systems will be unavailable during a server upgrade. | :'''WHAT:''' CS Ugrad systems will be unavailable during a server upgrade. | ||
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::* Users with CS Ugrad email accounts will not be able to retrieve their mail. Sending mail will technically work, but if your mail client is configured to save copies of messages to a mail folder, that will not work (and might prevent the mail from being sent). Mail sent to CS Ugrad accounts will be available after the outage is over. (That incoming CS Ugrad mail will queue on our central mail server during the outage.) | ::* Users with CS Ugrad email accounts will not be able to retrieve their mail. Sending mail will technically work, but if your mail client is configured to save copies of messages to a mail folder, that will not work (and might prevent the mail from being sent). Mail sent to CS Ugrad accounts will be available after the outage is over. (That incoming CS Ugrad mail will queue on our central mail server during the outage.) | ||
| − | ::* ''dbase.cs.jhu.edu'', the MySQL server used for the Databases class, will be unavailable. | + | ::* ''dbase.cs.jhu.edu'', the MySQL server used for the Databases class, will be unavailable. --> |
| − | + | :None at this time. | |
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Revision as of 13:02, 5 August 2020
CS IT STAFF AVAILABILITY (New!)
- NOTE: Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue being available M-F, 8:30 to 5pm, but online only. Therefore, please remember to email support@cs.jhu.edu for assistance. Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc.
SERVICE OUTAGES
PLANNED JHU SERVICE OUTAGES
- WHAT: Malone Hall Wi-Fi Outage
- WHEN: Sometime between Wed., July 29 and Thu., July 30, during the hours of 10am and 10pm.
- DETAILS: Information directly from the JHU IT Team: "The East Baltimore Networking Wireless team has a project to replace all wireless access points that they have on the Johns Hopkins University Homewood campus with the 3702 AP version this year. We will be in the Malone Hall this coming Wednesday, July 29th and Thursday, July 30th from 10:00AM to 10:00PM. Each access point will lose networking connectivity for 3-5min as it's replaced, then the new access point will reconnect to the network and be fully functional. Due to the nature of the wireless network, we cannot tell you what day each floor will be upgraded, but the work for the entire Malone Hall building will be completed by 10:00PM on Thursday, July 30th. If there is a wireless device that is in use (laptops, etc.) and using an access point that is being replaced, then the device will search for the next access point which is typically 20-30 feet away until the new access point is available."
UNPLANNED CS SERVICE OUTAGES
PLANNED CS SERVICE OUTAGES
- None at this time.
CS COMPUTING LAB AVAILABILITY
MH-122 (CS Undergrad Lab/Collaboration room): As of 3/13/20, closed until further notice.
- All CS Linux systems in that room (ugrad1 through ugrad12) will continue to be available remotely, via ssh.
G-61 (CS Masters/Ugrad Labs): As of 3/17/20, closed until further notice.
- For the UGrad side, although that section is closed, the Linux systems in that room (ugrad13 through ugrad24) will continue to be available remotely, via ssh.
- For the Masters side, although that section is closed, the Linux systems in that room (masters1 through masters16) will continue to be available remotely, via ssh.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.