Difference between revisions of "Notices"
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<!--:<span style="color:#ff0000">'''MAJOR CHANGE: The planned power outage for Malone Hall for Sunday, March 22, has been cancelled. Our systems will remain available for use.'''</span> ==> | <!--:<span style="color:#ff0000">'''MAJOR CHANGE: The planned power outage for Malone Hall for Sunday, March 22, has been cancelled. Our systems will remain available for use.'''</span> ==> | ||
<!--** PLANNED POWER OUTAGE TEMPLATE ** | <!--** PLANNED POWER OUTAGE TEMPLATE ** | ||
| + | ******************************************* | ||
| + | ********* POWER OUTAGE TEMPLATE*********** | ||
| + | ******************************************* | ||
:'''WHAT:''' There will be '''''no''''' CS IT computing services available during an upcoming major power outage for ALL of Malone Hall. | :'''WHAT:''' There will be '''''no''''' CS IT computing services available during an upcoming major power outage for ALL of Malone Hall. | ||
| − | :'''WHEN:''' | + | :'''WHEN:''' Saturday, January 16, 2021, ''all day'', from 6''am'' until sometime after 8''pm''. |
:'''DESCRIPTION:''' JHU is planning an all-day power outage for Malone Hall. As such, all of our computing services will be unavailable during that time. | :'''DESCRIPTION:''' JHU is planning an all-day power outage for Malone Hall. As such, all of our computing services will be unavailable during that time. | ||
| − | :The actual power outage is planned to start at 7am and end at 8pm Sunday, | + | :The actual power outage is planned to start at 7am and end at 8pm Sunday, January 16. However, we need to safely bring down our computer servers and clients earlier than that (before the power goes out.) We plan to bring our systems down around 6am that morning. We will then bring the systems back up after 8pm (when the power outage is declared over.) |
:<span style="color:#ff0000">Please read all of the notes below regarding Malone Hall Residents, CS Server Room users, and a list of the CS IT services that will be unavailable during the outage. </span> | :<span style="color:#ff0000">Please read all of the notes below regarding Malone Hall Residents, CS Server Room users, and a list of the CS IT services that will be unavailable during the outage. </span> | ||
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:* Incoming mail ''should'' be queued by the sender until our mail service is back up again. Outgoing mail will not be available. | :* Incoming mail ''should'' be queued by the sender until our mail service is back up again. Outgoing mail will not be available. | ||
| − | :* IMAP, POP, and Webmail from our CS (Grad/Research Net) Mail server will be unavailable. And, although, CS Ugrads can send email through the JHU webserver, their @cs.jhu.edu incoming mail arrives at CS, so CS Ugrads might | + | :* IMAP, POP, and Webmail from our CS (Grad/Research Net) Mail server will be unavailable. And, although, CS Ugrads can send email through the JHU webserver, their @cs.jhu.edu incoming mail arrives at CS, so CS Ugrads might nMarch 22ot be able to see their email.) |
:* No CS webpages will be available. | :* No CS webpages will be available. | ||
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::We're seeing that the bug is documented and that it affects not only Fedora 31, but some prior versions as well. It just happens to be that we are seeing its effects now. | ::We're seeing that the bug is documented and that it affects not only Fedora 31, but some prior versions as well. It just happens to be that we are seeing its effects now. | ||
| − | ::This is a Linux kernel issue and there are Linux folk working on trying to get this bug | + | ::This is a Linux kernel issue and there are Linux folk working on trying to get this bug patcMarch 22hed, but we do not know how long it will take. |
::In the meantime, CS IT is looking into work-arounds to bypass this bug as much as possible. | ::In the meantime, CS IT is looking into work-arounds to bypass this bug as much as possible. | ||
Revision as of 15:31, 23 December 2020
CS IT STAFF AVAILABILITY (New!)
- NOTE: Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue being available M-F, 8:30 to 5pm, but online only. Therefore, please remember to email support@cs.jhu.edu for assistance. Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc.
SERVICE OUTAGES
UNPLANNED CS SERVICE OUTAGES
- SELF-SERVICE FILE RECOVERY ISSUES
- 30 October 2020:
- The
/users/backupdirectory used for Self-Service File Recovery on the CS Grad Net Linux clients may be sporadically unavailable, due to a software bug. We're working on getting a fix for it. But, it might be some time before a fix is made available. Therefore, until further notice, if you need a file restored and cannot access the/users/backupsdirectory, please request restoration from our offline backups.
- The
- Self-Service File Recovery continues to be available on the CS Ugrad Net.
PLANNED CS SERVICE OUTAGES
- None at this time.
CS COMPUTING LAB AVAILABILITY
MH-122 (CS Undergrad Lab/Collaboration room): As of 3/13/20, closed until further notice.
- All CS Linux systems in that room (ugrad1 through ugrad12) will continue to be available remotely, via ssh.
G-61 (CS Masters/Ugrad Labs): As of 3/17/20, closed until further notice.
- For the UGrad side, although that section is closed, the Linux systems in that room (ugrad13 through ugrad24) will continue to be available remotely, via ssh.
- For the Masters side, although that section is closed, the Linux systems in that room (masters1 through masters16) will continue to be available remotely, via ssh.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.