Difference between revisions of "Notices"
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== <span style="color:#ff0000">JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES<span>==
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=== PLANNED ''JHU'' SERVICE OUTAGES ===
 
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'''JHU OUTAGE AFFECTING CS:'''
 
'''JHU OUTAGE AFFECTING CS:'''
  
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:'''WHAT:'''  Planned network outage affecting the Homewood Campus (including Malone Hall)
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:'''WHAT:'''  Planned network outage affecting Malone Hall
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:'''WHEN:''' Thursday, February 2, from 3am through 6am.
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:'''DETAILS:'''    JHU Networking will be upgrading the access layer switches for Malone Hall.  Although the G-29 server room and the G-61 Masters/Ugrad lab will be unaffected, the rest of Malone Hall will lose network connectivity.  This includes wired and wireless users in the building.  It is possible that you might have to restart your network-based device after the upgrade.  Although the network outage is schedule for 3 hours to upgrade the several JHU Networking switches in the building, each switch may take 20 minutes or so to fully come back online.  So, the outage length may be dependant on which wallport you're connected to (and ultimately, which JHU Networking switch that is connected to.)
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And note, the CS Ugrad lab, MH-122 <b>will also</b> be part of the Network outage, even though G-61 will not.
  
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:'''WHEN:''' Wednesday, December 28, from 6am through 7am.
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During the time of the outage, you will may lose connectivity to most or all of the CS IT services (since your system will not have the network connectivity to be able to connect to our services.
  
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:'''DETAILS:'''    JHU Networking will be upgrading its core software.  There will be several brief interruptions to connectivity to the Internet and other resources.  The wired and wireless network to most of the Homewood Campus areas will be down for approximately 10 - 20 minutes during the upgrade.  JHU Networking expects the most impactful part of the upgrade to occur between 6:00am and 6:20am.  However... if firmware updates are required after the main software upgrade is complete, then intermittent outages may be experienced in certain areas of the Homewood Campus while the additional updates are applied.  This network outage affects Homewood.
 
  
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:'''[UPDATE]''' JHU Networking has indicated that Malone (& Hackerman) will have their network distribution upgraded closer to the ''6:10am to 7am'' Window. 
 
  
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::JHU Networking has indicated they are testing power transfer equipment in Mason Hall that will affect several buildings, including Malone and Hackerman.  They will be cycling power to the buildings, perhaps several times.  They expect their outages to be < 10 seconds each.
 
::JHU Networking has indicated they are testing power transfer equipment in Mason Hall that will affect several buildings, including Malone and Hackerman.  They will be cycling power to the buildings, perhaps several times.  They expect their outages to be < 10 seconds each.

Revision as of 20:12, 25 January 2023


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES

PLANNED JHU SERVICE OUTAGES

JHU OUTAGE AFFECTING CS:

WHAT: Planned network outage affecting Malone Hall
WHEN: Thursday, February 2, from 3am through 6am.
DETAILS: JHU Networking will be upgrading the access layer switches for Malone Hall. Although the G-29 server room and the G-61 Masters/Ugrad lab will be unaffected, the rest of Malone Hall will lose network connectivity. This includes wired and wireless users in the building. It is possible that you might have to restart your network-based device after the upgrade. Although the network outage is schedule for 3 hours to upgrade the several JHU Networking switches in the building, each switch may take 20 minutes or so to fully come back online. So, the outage length may be dependant on which wallport you're connected to (and ultimately, which JHU Networking switch that is connected to.)

And note, the CS Ugrad lab, MH-122 will also be part of the Network outage, even though G-61 will not.

During the time of the outage, you will may lose connectivity to most or all of the CS IT services (since your system will not have the network connectivity to be able to connect to our services.



CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

None at this time


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

MH-122 (CS Undergrad Lab/Collaboration room): Is available for in-person access.
  • All CS Linux systems from that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh.
  • As of August, 2022, masks are now optional in the lab


G-61 (CS Masters/Ugrad Labs): Is now available for in-person access.
  • The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.
  • As of August, 2022, masks are now optional in the lab


Please see our Labs page for further information.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.