Difference between revisions of "Notices"
Line 18: Line 18:
 
<!--
 
<!--
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
−
 
−
 
 
-->
 
-->
  
Line 26: Line 24:
  
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
−
 
−
 
−
<!--TEMPLATE
 
−
{{outage
 
−
  |time=Started Aug 15, 2022 around 7am
 
−
  |services=MH-122's MH122PRT printer
 
−
  |summary=The HP printer in MH-122, mh122prt, is down due to a fuser error.  Service has been called.
 
−
  |details=In the meantime, please use the printer in MH-G61, mhG61prt.<br/>
 
−
<br/>
 
−
Other available printers can be found at:  [[Available Printers]]
 
−
}}
 
−
-->
 
  
 
:None at this time.
 
:None at this time.
  
−
<!--====<span style="color:#0000ff">PHISHING EMAIL AND OTHER ACCOUNT ISSUES!</span>====
 
−
 
−
<div style="color:#0000ff">
 
−
:5/5/20:  We are currently receiving a large number of phishing emails directed at the CS Department.  If you receive an email with links in it and have ''any'' doubts about the email, '''do not click the link'''.  You '''do not''' need to send the emails to us at this time, as we are actively tracking the situation.
 
−
 
−
::Also...
 
−
 
−
:Because of these phishing attacks, if you've followed the phishing links and provided your account credentials to others, and then find you are unable to login to your CS account get your CS email, then, please see our  [https://support.cs.jhu.edu/wiki/How_To_Reset_Your_Password password reset procedures]. If your CS email account has been disabled, and you need you need to contact us,  you will need an alternate non-CS email address to do so.  Also, if you did follow a phishing link and enter your account credentials and then realize what happened, please email [mailto:support@cs.jhu.edu support@cs.jhu.edu] '''''right away''''', and let us know.
 
−
 
−
</div>-->
 
−
<!--:None at this time.-->
 
  
 
=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===

Revision as of 14:21, 19 August 2024


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

OUTAGE: CS Linux Lab Systems Downtime/Upgrade Schedule

WHEN: Monday, August 19 through Friday, August 23

WHAT: Subsets of the CS Linux clients will be down for upgrades over the course of the week.

DETAILS: In prepping for the new semester, we will be upgrading the CS Dept's Linux clients (our lab systems and others that are remotely-accessible-only) from Fedora 38 to Fedora 40. This will require having the clients offline during the upgrades. We'll do this in stages, so there will always be some clients available at all times.

The upgrade schedule for these systems will be as follows:

  • On Monday, August 19, ugrad1 through ugrad12 (in MH 122) will be upgraded.
  • On Tuesday, August 20, ugrad13 through ugrad24 and masters1 through masters16 (in MH G61) will be upgraded.
  • On Wednesday, August 21, ugradz and gradz (remotely-accessible only) will be upgraded.
  • On Thursday, August 22, ugradx and gradx (remotely-accessible only) will be upgraded.
  • On Friday. August 23, any systems that had to be skipped during the previous days will be upgraded. Our Notices page will have information about any such systems.



CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.


MH G61 (CS Masters/Ugrad Labs) is available for in-person access.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.