Audio-Visual Support Options

This page is under construction

As of January, 2022, there are two Audio Visual support teams handling various A/V needs in Malone Hall. Kit-Cats for general A/V support and WSE's Center for Learning Design & Technology group for support of Malone's "Studio" rooms (former conference rooms that have turned into Studio/Zoom rooms.) See below for contacting each group.

NOTE: CS IT does not administer or repair general A/V equipment or services within Malone Hall or for Hackerman B-17's lecture hall. However, we're presenting this category to you to provide you info on some of the above A/V services, including the who and what of our building's A/V.

General Malone Hall A/V Support

This includes most Malone offices, and some seminar/conference rooms. (This does not include the studio rooms. See elsewhere on this page.)

KIT-CATS (Krieger Information Technology - Classroom Audiovisual Technology Support):

https://classrooms.johnshopkins.edu

410-516-6699 (calling will provide you faster service.)

kitcats@jhu.edu

If you are using one of the Malone Hall non-studio conference rooms nd have an A/V issue, please contact Kit-cats directly by phone for quickest response.

If you have a wall-mounted TV/Monitor in your office and are having issues with the hardware, cabling, or its operation, please contact Kit-cats directly by phone for quickest response.

NOTE: Kit-cats should not ask you for a charge number for servicing those specific rooms. If they do, please contact: Erin Maher-Moran at x6-4733 emaher2@jhu.edu (Multimedia Services Manager - KIT-CATS)

The MH-107 conference room has a PC that you can log into with your JHED ID. Once logged in, you can use Skype or Zoom. If you have any issues with this PC, please contact the WSE IT team at wsehelp@jhu.edu They are the only ones who administer this A/V PC.

For A/V issues in Malone Hall-based rooms not listed above (for example, your own CS/Malone Hall office or a CS Malone Hall meeting room not listed above), , you can contact Kit-cats directly.

One of the the CS Computing Labs, MH-122 (and its breakout rooms), has its own A/V setup. Issues with that equipment should be directed to CS IT Support at support@cs.jhu.edu, and we will contact the appropriate group to correct the issue.

HDMI - Most of the display screens/projectors in Malone Hall support HDMI. The display device might already have an HDMI cable available, or you might be plugging your laptop into an HDMI port on the display. Therefore, please make sure your laptop is configured with a standard HDMI connection. You might need to get yourself an adapter to provide your laptop with standard HDMI. If the HDMI cable connected to the display is not functioning, the CS Office (MH-160) should have spares. CS IT does not provide video cables or adapters to users.

Malone Hall Studio/Zoom Rooms

Malone Hall Houses what are called Studio Rooms (might also be referred to as Zoom Rooms) that were created for faculty to teach students virtually during the pandemic. The rooms are still being used for virtual meetings.

Malone Hall Studio Rooms

MH 128 (HEMI)

MH 153 (CS)

MH 216 (CS)

MH 228 (CS)

MH 338 (CS)

MH G-39 (HEMI)

Who To Contact For Studio Room A/V Support

Malone Hall Studio room support is provided by:

Center for Learning Design & Technology

Available Monday through Friday, 8am to 8pm

Try contacting them by phone first:

And if they can't be reached, try to email them:

cldtsupport@jhu.edu

Provide them as much info as you can about the issue you are experiencing.

CS Undergrad Lab 122 And Its Breakout Rooms

Any issues with the projector in the main 122 area or the short-throw projectors in the breakout rooms...

Please contact support@cs.jhu.edu, and we will look into the issue. Please include as many details as you can regarding the problem you're experiencing with the projectors.

If it's after hours or on a weekend, please contact Kit-cats at the address below and email support@cs.jhu.edu to let us know you contacted Kit-cats.