BACKUPS - Requesting Restoration of a Deleted File

If you delete a home directory (in /users on the grad net or /home on the ugrad net) file that you realize you need back, send an e-mail to support@cs.jhu.edu with the following information:

Which network (grad or ugrad) on which you deleted the file(s).

The exact path to the file(s) in question.

When you deleted the file(s).

The last time (approx date and time please) that you recall the file was in-tact.  We will search our backups for the files prior to that time (which may be similar to the answer above.)

We will respond back with any further questions or when your restore is complete. Sometimes, we may choose not to overwrite an existing file in your directory. In those cases, the restored file will have a .R suffix appended to its filename.