Difference between revisions of "Notices"
 
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== <span style="color:#ff0000">CS IT SERVICE OUTAGES <span>==
+
== <span style="color:#ff0000">CS IT SERVICE OUTAGES (Unplanned & Planned)<span>==
  
−
<!--=== UNPLANNED ''JHU'' SERVICE OUTAGES ===-->
+
<!--
 +
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 +
 
 +
====<span style="color:#ff0000">9/29/23 MAJOR JHU email outage and delays</span>====
 +
 
 +
:JHU is experiencing email issues with it's @jhu.edu mail services due to a global outage at Cisco.  This affects both incoming and outgoing email messages to external recipients.  It also impacts systems that send email through JHU's email gateways.  Expect major mail delays until this is fixed.  (We suspect that those with @jhu.edu addresses can still send and receive to others with @jhu.edu addresses.)
  
 +
:'''''UPDATE:'''''  JHU has implemented a work-around to the email problem, and email delivery has returned to normal.
 +
-->
 
<!--TEMPLATE
 
<!--TEMPLATE
 
{{outage
 
{{outage
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=== UNPLANNED CS IT SERVICE OUTAGES ===
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
 +
 +
 
<!--TEMPLATE
 
<!--TEMPLATE
 
{{outage
 
{{outage
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-->
 
-->
  
−
:None at this time
+
:None at this time.
  
 
<!--====<span style="color:#0000ff">PHISHING EMAIL AND OTHER ACCOUNT ISSUES!</span>====
 
<!--====<span style="color:#0000ff">PHISHING EMAIL AND OTHER ACCOUNT ISSUES!</span>====
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=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===
  
−
<!-- :None at this time. -->
+
:None at this time.
 +
<!--
  
−
====Major Malone Power Outage Planned (Affecting CS IT Services) - Friday, Aug 11, 2023 from 12am to 1am (CS IT Services Outage before and after Power Outage as well)====
+
====Major Malone Power Outage Planned (Affecting CS IT Services) - Saturday, March 30 from 6am to 2:30pm (CS IT Services Outage before and after Power Outage as well)====
  
−
:'''WHAT:''' There will be '''''no''''' CS IT computing services available during an upcoming major power outage for ALL of Malone Hall.
+
:'''WHAT:''' There will be '''''no''''' CS IT computing services available during an upcoming all-day major power outage for ALL of Malone Hall.
  
−
:'''WHEN:'''  Power Outage - Friday, August 11, 2023, starting at '''12am''' (midnight) and running until sometime around '''1am''' (so, roughly, an hour.)
+
:'''WHEN:'''  Power Outage - Saturday, March 30, 2024, starting at '''6am''' and running until '''2:30pm''' (so, roughly, 8.5 hours.)
  
−
:: Loss of CS IT services - Thursday, August 10, 2023, starting at '''11pm''' (one hour before the power outage) and lasting until Friday, August 11, sometime around '''3am''' (two hours after the power outage is completed.)
+
:: Loss of CS IT services - Saturday, March 30, 2024, starting at '''5am''' (one hour before the power outage) and lasting until '''4:30pm''' (two hours after the power outage is completed.)
  
−
:'''DESCRIPTION:'''  JHU is planning an a power outage for Malone Hall, and all of our computing services will be unavailable during that time.
+
:'''DESCRIPTION:'''  JHU is planning an a all-day power outage for Malone Hall, and all of our computing services will be unavailable during that time.
  
−
:The actual power outage is planned to start at 12am, early Friday morning, August 11, and will continue  for approximately an hour.  '''''However,''''' we need to safely bring down our computer servers and clients ''earlier'' than that (before the power goes out.)  We plan to bring our systems down around '''11pm''' the ''evening of Thursday, August 10.'' And although the power to the building should restored around 1am Friday morning, we will not have all our systems back up and running until approx. 3am, so plan on about 2 hours after the power outage is deemed over until our servers and services are available again.
+
:The actual power outage is planned to start at 6am, Saturday morning, March 30,, and will continue  for approximately an 8.5 hours.  '''''However,''''' we need to safely bring down our computer servers and clients ''earlier'' than that (before the power goes out.)  We plan to bring our systems down that morning around '''5am'''.  And although the power to the building should restored around 2:30pm that same day, we will not have all our systems back up and running until approx. 4:30pm, so plan on about 2 hours after the power outage is deemed over until our servers and services are available again.
  
 
:<span style="color:#ff0000">Please read all of the notes below regarding Malone Hall Residents, CS Server Room users, and a list of the CS IT services that will be unavailable during the outage. </span>
 
:<span style="color:#ff0000">Please read all of the notes below regarding Malone Hall Residents, CS Server Room users, and a list of the CS IT services that will be unavailable during the outage. </span>
  
−
::<span style="color:#ff0000">'''NOTES TO MALONE HALL RESIDENTS:'''</span>  During the time of the outage, we're assuming most building lights will be out and the J-Card system might be out too.  That might make it more difficult to get into the building during the outage.  But with the power out, we're not sure how much need there will be for anyone to be in the building during that time anyway.  If you have an office refrigerator, expect that to be out too.  If you are counting on your UPS (battery-backup) systems to continue powering your office equipment, keep in mind the expected length of the outage (an hour) and plan for a longer period of time, just to be safe.  And keep in mind that your office phones may be inoperable during the outage.  So please plan in advance for this outage.  
+
::<span style="color:#ff0000">'''NOTES TO MALONE HALL RESIDENTS:'''</span>  During the time of the outage, we're assuming most building lights will be out and the J-Card system might be out too.  That might make it more difficult to get into the building during the outage.  But with the power out, we're not sure how much need there will be for anyone to be in the building during that time anyway.  If you have an office refrigerator, expect that to be out too.  If you are counting on your UPS (battery-backup) systems to continue powering your office equipment, keep in mind the expected length of the outage (8 hours) and plan for a longer period of time, just to be safe.  And keep in mind that your office phones may be inoperable during the outage.  So please plan in advance for this outage.  
  
 
::<span style="color:#ff0000">'''NOTE TO CS SERVER ROOM (MH G-29) SERVER OWNERS:''' </span>  Our server room will be out of power, so our servers will be unavailable.  If you host servers in the server room, your servers will be down as well.  Plan ahead of time to shut down and to bring back up your servers.  Your group is responsible for any systems you choose to shut down before the outage or boot back up after the outage.
 
::<span style="color:#ff0000">'''NOTE TO CS SERVER ROOM (MH G-29) SERVER OWNERS:''' </span>  Our server room will be out of power, so our servers will be unavailable.  If you host servers in the server room, your servers will be down as well.  Plan ahead of time to shut down and to bring back up your servers.  Your group is responsible for any systems you choose to shut down before the outage or boot back up after the outage.
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:Because we will not have power to our servers in Malone Hall, the CS IT Support Wiki, and especially this Notices page ( https://support.cs.jhu.edu/wiki/Notices ) will be unavailable during the outage.  Instead, during the outage, we have arranged for status updates to be available at the following website (served at an off-site facility):
 
:Because we will not have power to our servers in Malone Hall, the CS IT Support Wiki, and especially this Notices page ( https://support.cs.jhu.edu/wiki/Notices ) will be unavailable during the outage.  Instead, during the outage, we have arranged for status updates to be available at the following website (served at an off-site facility):
  
−
::[https://csstatus.jhu.edu https://csstatus.jhu.edu]
+
::[https://csstatus.jhu.edu https://csstatus.jhu.edu]   We will update that page soon with this information.
  
 
:(Bookmark that link ahead of time, in case you can't access your CS mail during the outage.)
 
:(Bookmark that link ahead of time, in case you can't access your CS mail during the outage.)
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* Wifi access points in Malone Hall will be without power and will therefore not be available.
 
* Wifi access points in Malone Hall will be without power and will therefore not be available.
 
<br>
 
<br>
−
 
+
-->
 
<!--
 
<!--
 
{{outage
 
{{outage
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== <span style="color:#ff0000">CS COMPUTING LAB AVAILABILITY </span> ==
 
== <span style="color:#ff0000">CS COMPUTING LAB AVAILABILITY </span> ==
−
<!--  ***** NORMAL POSTING MH-122****** -->
+
<!--  ***** NORMAL POSTING MH 122****** -->
 +
<br>
  
−
:'''MH-122''' (CS Undergrad Lab/Collaboration room): Is available for in-person access. '''However, see the notice about regarding the Aug 11, 2023 power outage.'''
+
:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
  
−
:*All CS Linux systems from that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh.  '''However, see the notice about regarding the Aug 11, 2023 power outage.'''
 
  
 
<!--:* As of August, 2022, masks are now '''''optional''''' in the lab-->
 
<!--:* As of August, 2022, masks are now '''''optional''''' in the lab-->
−
<br>
 
  
 
<!-- for those that are vaccinated '''''and''''' boosted.  Masks '''''continue''''' to be '''''required''''' for all others using this lab.-->
 
<!-- for those that are vaccinated '''''and''''' boosted.  Masks '''''continue''''' to be '''''required''''' for all others using this lab.-->
 
<!--
 
<!--
−
:'''MH-122 ''UNAVAILABILITY'''''
+
:'''MH 122 ''UNAVAILABILITY'''''
−
::'''WHAT:'''  MH-122 (and its breakout rooms) will be '''''closed''''' for the summer due to a CLSP workshop being held there.   
+
 
 +
::'''WHAT:'''  MH 122 (and its breakout rooms) will be '''''closed''''' for  due to a Human Language Technology Center of Excellence (HLTCOE) workshop being held there. 
 +
::'''WHEN:''' Monday, Jan 8 through Friday, Jan 19, 2024.
 +
 
 +
::'''NOTES:'''
 +
:* The G-61 Masters/Ugrad Lab will remain open and available during this time period.  The G-61 printer will remain available as well.
 +
:* The MH 122 Linux systems, ugrad1 through ugrad12, will continue to be available, '''''but only remotely via ssh'''''.  Please see our page on:  [[Linux_Clients_on_the_CS_Undergrad_Net]]
 +
-->
 +
<!--
 +
<--  CLSP SUMMER PROGRAM
 +
:'''MH 122 ''UNAVAILABILITY'''''
 +
::'''WHAT:'''  MH 122 (and its breakout rooms) will be '''''closed''''' for the summer due to a CLSP workshop being held there.   
 
::'''WHEN:''' Tuesday, June 7 through Wednesday, August 10.
 
::'''WHEN:''' Tuesday, June 7 through Wednesday, August 10.
 
::'''NOTES:'''
 
::'''NOTES:'''
 
-->
 
-->
 
<!--
 
<!--
−
:* The MH-122 Linux systems, ugrad1 through ugrad12, will continue to be available, '''''but only remotely via ssh'''''. There will be some downtime for those systems on 6/7 and on 8/9 (and possibly 8/10) as the systems are transferred from, and then, back to MH-122.  Please see our page on:  [[Linux_Clients_on_the_CS_Undergrad_Net]]  
+
:* The MH 122 Linux systems, ugrad1 through ugrad12, will continue to be available, '''''but only remotely via ssh'''''. There will be some downtime for those systems on 6/7 and on 8/9 (and possibly 8/10) as the systems are transferred from, and then, back to MH 122.  Please see our page on:  [[Linux_Clients_on_the_CS_Undergrad_Net]]  
 
<!--https://support.cs.jhu.edu/wiki/Linux_Clients_on_the_CS_Undergrad_Net-->  
 
<!--https://support.cs.jhu.edu/wiki/Linux_Clients_on_the_CS_Undergrad_Net-->  
 
<!--for a list of our remotely-available Ugrad Linux systems.
 
<!--for a list of our remotely-available Ugrad Linux systems.
 
-->
 
-->
 
<!--
 
<!--
−
:* The printer in MH-122 will be ''unavailable'' during this time.
+
:* The printer in MH 122 will be ''unavailable'' during this time.
 
-->
 
-->
 
<!--
 
<!--
−
:* The G-61 Masters/Ugrad Lab will remain open and available during the summer, and its Linux systems will be available for in-person and remote work, as usual. The G-61 printer will remain available as well.
+
:* The G61 Masters/Ugrad Lab will remain open and available during the summer, and its Linux systems will be available for in-person and remote work, as usual. The G61 printer will remain available as well.
 
-->
 
-->
−
<!-- ****** NORMAL POSTING G-61 ********** -->
+
<!-- ****** NORMAL POSTING G61 ********** -->
−
:'''G-61''' (CS Masters/Ugrad Labs): Is now available for in-person access.
+
:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
  
−
:* All CS Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.   '''However, see the notice about regarding the Aug 11, 2023 power outage.'''
+
<!--:* All CS Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.--> 
  
 
<!--
 
<!--
 
******************************************************
 
******************************************************
−
**** ACM CONTEST TEMPLATE - All CS Labs Closed on Saturday, Feb 25, 2023*****
+
**** ACM CONTEST TEMPLATE - All CS Labs Closed on Friday/Saturday, Feb 23-24, 2024*****
 
******************************************************
 
******************************************************
 +
-->
 +
<!--
 +
=== Malone '''MH 122''' ''and'' '''G61''' Ugrad and Masters Labs <span style="color:#ff0000"> '''''Closure'''''<span>===
  
−
=== Malone '''MH-122''' ''and'' '''G-61''' Ugrad and Masters Labs <span style="color:#ff0000"> '''''Closure'''''<span>===
+
:'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, '''and ''all'' the lab Linux computers, will be closed to CS students due to an ACM Programming Contest.
  
−
:'''WHAT:''' Malone Hall MH-122 '''and''' Malone Hall G-61, both the Masters and Ugrad sides of the lab, will be closed to CS students due to an ACM Programming Contest.
+
:'''WHEN:''' Starting Friday evening, Feb 23, 5pm '''through''' Saturday, February 24, 9pm.
  
−
:'''WHEN:''' Saturday, February 25, from 8am to 7pm.
+
:'''DETAILS:'''  
  
−
:'''DETAILS:'''  
+
: Both the MH 122 '''and''' G61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be '''''closed''''' to those not participating in the contest.
 +
 
 +
: Additionally, all of the labs' Linux computers (grad1 through grad16 and ugrad1 through ugrad24) will be unavailable during the time period referenced above.
 +
 
 +
* During the lab closure times, compute servers, gradx.cs.jhu.edu, gradz.cs.jhu.edu, ugradx.cs.jhu.ed, and ugradz.cs.jhu.edu  '''''will continue to be available remotely''''', via SSH.
  
−
:Both the MH-122 '''and''' G-61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be '''''closed''''' to those not participating in the contest during the 8am to 7pm time period on Saturday, Feb. 25.
+
* We have to take down the lab systems late that Friday afternoon.  At the end of the ACM contest that Saturday night, the coordinators of that contest will be turning our lab computer systems back on.  Most should boot normally.  But, if some do not, just trying using an alternate one in the lab.  We'll be back in the Monday afterwards and can check on any systems that didn't boot normally.  (And don't forget, as mentioned above our compute servers -- gradx, gradz, ugradx, ugradz -- will continue to be remotely available, even if the lab systems are not.)
  
−
* During the lab closure times, the UGrad Linux computers in MH-122 and the Masters and Ugrad Linux computers in G-61 '''''will continue to be available remotely''''', via SSH.
+
* The printers in MH 122 and MH G61 will remain online, but, please pick up your printouts outside of the contest hours.
  
−
* The printers in MH-122 and MH-G61 will remain online, but, please pick up your printouts outside of the contest hours.
 
 
-->
 
-->
−
 
+
<!-- ********* TEMPLATE FOR G61 Masters Closure for ACM Local Contest **********-->
−
<!-- ********* TEMPLATE FOR G-61 Masters Closure for ACM Local Contest **********-->
 
 
<!--
 
<!--
−
: '''Malone G-61 ''Masters Lab'' Closure'''
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: '''Malone G61 ''Masters Lab'' Closure'''
  
−
::'''WHAT:''' Malone Hall G-61, '''the ''Masters'' side only''', will be closed to CS Masters students due to a ''local'' ACM Programming Contest.
+
::'''WHAT:''' Malone Hall G61, '''the ''Masters'' side only''', will be closed to CS Masters students due to a ''local'' ACM Programming Contest.
  
 
::'''WHEN:'''  Saturday, February 4, from 1:30pm to 7pm.
 
::'''WHEN:'''  Saturday, February 4, from 1:30pm to 7pm.
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::'''DETAILS:'''  
 
::'''DETAILS:'''  
  
−
:::The G-61 Masters side of the lab will be used for an ACM Programming Contest and will therefore be closed for non-contest use during the 1:30 to 7pm time period on Feb. 4.  The Ugrad side will be unaffected, and Ugrad students may enter through the Master's side of the lab to get to the Undergrad side of the lab.
+
:::The G61 Masters side of the lab will be used for an ACM Programming Contest and will therefore be closed for non-contest use during the 1:30 to 7pm time period on Feb. 4.  The Ugrad side will be unaffected, and Ugrad students may enter through the Master's side of the lab to get to the Undergrad side of the lab.
  
−
:::During the Masters lab closure times, the Masters computers in G-61 will continue to be available remotely, via SSH.
+
:::During the Masters lab closure times, the Masters computers in G61 will continue to be available remotely, via SSH.
  
 
::Please see our [https://support.cs.jhu.edu/wiki/Category:Labs Labs] page for further information about our labs.
 
::Please see our [https://support.cs.jhu.edu/wiki/Category:Labs Labs] page for further information about our labs.
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**** G61 Lab Closure Programming Contest TEMPLATE ****
 
**** G61 Lab Closure Programming Contest TEMPLATE ****
 
******************************************************
 
******************************************************
−
=== Malone '''G-61''' Masters Lab/Ugrad Lab '''Closure'''===
+
=== Malone '''G61''' Masters Lab/Ugrad Lab '''Closure'''===
  
−
:'''WHAT:''' Malone Hall G-61, both the Masters and Ugrad sides of the lab, will be closed to CS students due to the ACM Programming Contest.
+
:'''WHAT:''' Malone Hall G61, both the Masters and Ugrad sides of the lab, will be closed to CS students due to the ACM Programming Contest.
  
 
:'''WHEN:'''  Saturday, February 26, from 11am to 7pm.
 
:'''WHEN:'''  Saturday, February 26, from 11am to 7pm.
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:'''DETAILS:'''  
 
:'''DETAILS:'''  
  
−
:The G-61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be closed for non-contest use during the 11am to 7pm time period on Feb. 26.
+
:The G61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be closed for non-contest use during the 11am to 7pm time period on Feb. 26.
  
−
* During the lab closure times, the Masters and Ugrad Linux computers in G-61 will continue to be available remotely, via SSH.
+
* During the lab closure times, the Masters and Ugrad Linux computers in G61 will continue to be available remotely, via SSH.
  
 
* Ugrad Lab, MH 122 will ''not be affected'' and will remain ''open'' during this time
 
* Ugrad Lab, MH 122 will ''not be affected'' and will remain ''open'' during this time
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=== '''''UPDATE''''' - July 19, 2021 -  The CS Computing Labs are once again available for '''''in-person access'''''...===
 
=== '''''UPDATE''''' - July 19, 2021 -  The CS Computing Labs are once again available for '''''in-person access'''''...===
  
−
:'''MH-122''' (CS Undergrad Lab/Collaboration room):  Is now '''''available for in-person access'''''.
+
:'''MH 122''' (CS Undergrad Lab/Collaboration room):  Is now '''''available for in-person access'''''.
 
::All CS Linux systems in that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh. <span style="color:#ff0000">Masks are required for entry.</span>
 
::All CS Linux systems in that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh. <span style="color:#ff0000">Masks are required for entry.</span>
  
−
:'''G-61''' (CS Masters/Ugrad Labs): Is now '''''available for in-person access'''''.
+
:'''MH G61''' (CS Masters/Ugrad Labs): Is now '''''available for in-person access'''''.
 
::The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh. <span style="color:#ff0000">Masks are required for entry.</span>
 
::The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh. <span style="color:#ff0000">Masks are required for entry.</span>
  
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<!-- :None at this time. -->
 
<!-- :None at this time. -->
 
<!--PROGRAMMING CONTEST TEMPLATE -->
 
<!--PROGRAMMING CONTEST TEMPLATE -->
−
<!--    === MH-122 ''and'' MH G-61 (both CS Ugrad labs & the Masters Lab) CLOSURE ON Sat., Nov. 9===
+
<!--    === MH 122 ''and'' MH G61 (both CS Ugrad labs & the Masters Lab) CLOSURE ON Sat., Nov. 9===
  
−
'''WHAT:'''  The 1st floor CS Ugrad lab, MH-122, and both lab sides of the CS Masters/Ugrad Lab, MH G-61, will be closed due to an ACM Programming Contest.  
+
'''WHAT:'''  The 1st floor CS Ugrad lab, MH 122, and both lab sides of the CS Masters/Ugrad Lab, MH G61, will be closed due to an ACM Programming Contest.  
  
 
'''WHEN:'''  Saturday, November 9, from 9am - 7pm.  
 
'''WHEN:'''  Saturday, November 9, from 9am - 7pm.  
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−
'''''WHERE:'''''  Malone Hall G-61, both the Masters and Ugrad sides of the lab.
+
'''''WHERE:'''''  Malone Hall G61, both the Masters and Ugrad sides of the lab.
  
 
'''''WHEN:'''''  Monday, March 14 & Tuesday, March 15, from 6am to 12 Noon.
 
'''''WHEN:'''''  Monday, March 14 & Tuesday, March 15, from 6am to 12 Noon.
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=====NOTES:=====
 
=====NOTES:=====
  
−
* During the lab closure times, the masters and ugrad Linux computers in G-61 will continue to be available remotely, via SSH.
+
* During the lab closure times, the masters and ugrad Linux computers in G61 will continue to be available remotely, via SSH.
  
 
* Ugrad Lab, MH 122 will not be affected and will remain open during those times.
 
* Ugrad Lab, MH 122 will not be affected and will remain open during those times.

Latest revision as of 17:07, 19 April 2024


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY


MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.


MH G61 (CS Masters/Ugrad Labs) is available for in-person access.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.