Difference between revisions of "Notices"

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====OUTAGE #1 - Major CS ''UGrad Net'' service outage (mail, web, home directories, login, etc.) ====
 
====OUTAGE #1 - Major CS ''UGrad Net'' service outage (mail, web, home directories, login, etc.) ====
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'''Update''': as of 7:00 am, all services are available ''except for ugradx''.  It will need some additional time to finish its updates.
  
 
'''WHAT:''' Major CS Ugrad Net IT services outage, as we apply security updates to our systems.  
 
'''WHAT:''' Major CS Ugrad Net IT services outage, as we apply security updates to our systems.  

Revision as of 12:12, 23 January 2018


SERVICE OUTAGES

UNPLANNED CS SERVICE OUTAGES

None at this time.

PLANNED CS SERVICE OUTAGES

NOTE: DATE CHANGE BELOW for OUTAGE #1!!!!!!!!

OUTAGE #1 - Major CS UGrad Net service outage (mail, web, home directories, login, etc.)

Update: as of 7:00 am, all services are available except for ugradx. It will need some additional time to finish its updates.

WHAT: Major CS Ugrad Net IT services outage, as we apply security updates to our systems.

WHEN: Rescheduled for Tuesday, January, 23, from 5am to approx 7am.

DETAILS: Many of our CS Ugrad Net servers will be shut down to apply security updates. We will apply these updates on Tuesday, January 23, from 5am to approximately 7am.

During the process of applying updates, several of our CS services will be unavailable. If there are any unexpected complications during the update process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at https://support.cs.jhu.edu/wiki/Notices

Suspended (Unavailable) Ugrad Net services while the servers are updated:

  • CS Ugrad Mail service, both incoming and outgoing, will be suspended for CS Ugrad Net users.
  • Incoming mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available.
  • IMAP, POP, and Webmail from our CS (Ugrad Net) Mail server will be unavailable.
  • CS Ugrad Net webpages will be unavailable.
  • CS Ugrad Net user accounts/home directories will be inaccessible during the downtime.
  • ssh service to our CS Ugrad Net Linux boxes (ugrad1 through ugrad24, ugradx, and ugradz) will be unavailable.
  • Console (desktop) access to ugrad1 through ugrad24 will be unavailable.
  • MySQL service via the dbase.cs.jhu.edu server (Dr. Yarowsky's class) will be unavailable.

Updates, if necessary, will be posted here.


OUTAGE #2 - gradx & ugradx compute servers unavailable the morning of Thursday, January 25.

WHAT: gradx & ugradx compute servers will be unavailable the morning of Thursday, January 25 due to an upgrade to Fedora 27 and patch installations.

WHEN: Thursday, January 25, from 8:30am until 1pm.

DETAILS: Two of CS's remotely-accessible (through ssh) compute servers, gradx of the CS Grad Net and ugradx of the CS Ugrad Net, will be shut down so that they can be upgraded to Fedora 27 and for patch installations. During the time they are down, you may still access our other two compute servers gradz and ugradz or any one of our other CS Linux Clients


OUTAGE #3 - gradz & ugradz compute servers unavailable the morning of Friday, January 26.

WHAT: gradz & ugradz compute servers will be unavailable the morning of Friday, January 26 due to an upgrade to Fedora 27 and patch installations.


WHEN: Friday, January 26, from 8:30am until 1pm.

DETAILS: Two of CS's remotely-accessible (through ssh) compute servers, gradz of the CS Grad Net and ugradz of the CS Ugrad Net, will be shut down so that they can be upgraded to Fedora 27 and for patch installations. During the time they are down, you may still access our other two compute servers gradx and ugradx or any one of our other CS Linux Clients



CS COMPUTING LAB AVAILABILITY

MH 122 (Ugrad Lab)

Projector in the main MH 122 Ugrad lab is down.

11/2/17 - Kit-cats (JHU's A/V group) has been called. They have been out and are evaluating their options for repair. ETA for repair is unknown at this time.


MH G-61 (Masters/Ugrad Lab)

None at this time.