Difference between revisions of "Notices"
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=== UNPLANNED CS SERVICE OUTAGES ===
 
=== UNPLANNED CS SERVICE OUTAGES ===
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<span style="color:#ff0000">2021-02-08 9:55 am:  Grad Net Home Directory server issues</span>
 
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:Our main file server is having some issues.  This is causing problems with other services, including websites and mail delivery.  We're working on it.
 
  
 
<!--====<span style="color:#0000ff">PHISHING EMAIL AND OTHER ACCOUNT ISSUES!</span>====
 
<!--====<span style="color:#0000ff">PHISHING EMAIL AND OTHER ACCOUNT ISSUES!</span>====

Revision as of 16:38, 8 February 2021


CS IT STAFF AVAILABILITY (New!)


NOTE: Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue being available M-F, 8:30 to 5pm, but online only. Therefore, please remember to email support@cs.jhu.edu for assistance. Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc.


SERVICE OUTAGES

UNPLANNED CS SERVICE OUTAGES

SELF-SERVICE FILE RECOVERY ISSUES
30 October 2020:
The /users/backup directory used for Self-Service File RecoverCS IT Support Wiki y on the CS Grad Net Linux clients may be sporadically unavailable, due to a software bug. We're working on getting a fix for it. But, it might be some time before a fix is made available. Therefore, until further notice, if you need a file restored and cannot access the /users/backups directory, please request restoration from our offline backups.
Self-Service File Recovery continues to be available on the CS Ugrad Net.


PLANNED CS SERVICE OUTAGES

WHAT: Upgraded CS Dept webserver will be put in place.
WHEN: Wednesday morning, February 10, at 9am.
DETAILS:
The CS webserver, http://www.cs.jhu.edu is being upgraded. In fact, the new system is ready, and we will put it into place on Wednesday, February 10, starting at 9am. At that time, we will begin routing user requests to the new webserver. The change will take effect at slightly different times for different people. Some people will still get the old webserver for a few minutes after 9pm. Within about 10 minutes, all requests to www.cs.jhu.edu will reach the new server.
Any updates to the new webserver being put into place will be listed here.



CS COMPUTING LAB AVAILABILITY


MH-122 (CS Undergrad Lab/Collaboration room): As of 3/13/20, closed until further notice.

All CS Linux systems in that room (ugrad1 through ugrad12) will continue to be available remotely, via ssh.

G-61 (CS Masters/Ugrad Labs): As of 3/17/20, closed until further notice.

For the UGrad side, although that section is closed, the Linux systems in that room (ugrad13 through ugrad24) will continue to be available remotely, via ssh.
For the Masters side, although that section is closed, the Linux systems in that room (masters1 through masters16) will continue to be available remotely, via ssh.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.