A/V (Audio-Visual) In The Malone Seminar & Conference Rooms

The various seminar rooms in Malone Hall are shared by CS and HEMI and have a variety of A/V capabilities, including Polycom-based video conferencing.

If You Experience Hardware Problems or Use Issues With The A/V Equipment...

The hardware portion of the A/V services in these rooms are supported by JHU's A/V service, known as KIT-CATS. If you're having issues with the A/V hardware (not working or cannot figure out how to use) in a Malone seminar room please contact:

KIT-CATS

(Krieger Information Technology - Classroom Audiovisual Technology Support)

• http://web1.johnshopkins.edu/classrooms/avservices/
• kitcats@jhu.edu
• 410-516-6699

(NOTE: Eventually, CS might supply an IT staff member to help with some basic functionality assistance for the A/V in the seminar rooms. However, KIT-CATS should be your first point of contact.)

Polycom Video Conferencing In a Malone Hall Seminar Room

Video conferencing in the Malone seminar rooms can be accomplished with Polycom-based video conferencing. There is Polycom-related hardware available for use in the following rooms:

MH 107

MH 222

MH 338

Scheduling A Polycom Video Conference For Malone Hall

Scheduling of a multi-user Polycom video conference is coordinated by JHU's Video Network Operations Center (VNOC).

When Do You Need To Schedule A Polycom Video Conference For Malone Hall?

Scheduling a conference is required when you want more than two participants in the conference (i.e., multi-user.)

If it's only a point-to-point call (one video system connecting to another video system), you do not need to schedule a conference. However, if you want more than two endpoints to connect to a conference, the conference needs to be on "the bridge" maintained by JHU's Video Network Operations Center (VNOC), and therefore, requires scheduling.

How To Schedule A Polycom Video Conference In Malone Hall

(First, you'll need to schedule to use the actual Seminar/Conference Room containing the Polycom equipment. Please contact Debbie in MH 160 for more info on scheduling the use of a room.)

To schedule a video conference, please read and follow the instructions provided in this Scheduling a Malone Hall Video Conference document. This information can also be found at: http://www.it.johnshopkins.edu/services/collaboration_tools/video/conferencingprocedures.html

Having issues/questions/problems with the Polycom video conferencing service?

If you have any issues or questions or problems with the Polycom video conferencing service, please contact:

JHU's Video Network Operations Center (VNOC)

• Availability: M-F, 8:30-5:00 pm
• Phone: 667-208-6100
• Email: VTC@jhu.edu

Testing a Polycom Unit with a "Test Room"

Visit Testing the Polycom System for info on a "test room" to connect to with the Polycom.

Who To Call For What A/V Issue

If your issue is with...	Call...
Projector trouble, Wall Plates, or Connections	KIT-CATS
Questions about using projector or other A/V hardware	KIT-CATS
Crestron (touch panel) problems	KIT-CATS
Polycom Hardware	KIT-CATS
To Schedule a Video Conference.	JHU-VCUC
Video Conference issues	JHU-VCUC
For Certification of Video Site	JHU-VCUC