Difference between revisions of "Obtaining CS IT Services Remotely"
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| − | <span style="color:#ff0000"> Beginning March 18, 2020, and until further notice, the CS IT Support Staff will '''not''' be available ''in-person''. We will continue being available ''M-F, 8:30 to 5pm'', but '''online''' only. </span> | + | :<span style="color:#ff0000"> Beginning March 18, 2020, and until further notice, the CS IT Support Staff will '''not''' be available ''in-person''. We will continue being available ''M-F, 8:30 to 5pm'', but '''online''' only. </span> |
| − | Therefore, please remember to email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for assistance. | + | :Therefore, please remember to email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for assistance. |
| − | Also, please have [https://support.cs.jhu.edu/wiki/Zoom Zoom] available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc. | + | :Also, please have [https://support.cs.jhu.edu/wiki/Zoom Zoom] available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc. |
| − | Please bear with us as we transition to online support only. | + | :Please bear with us as we transition to online support only. |
| − | And don't forget, many of your CS IT questions can be answered with the content of this [https://support.cs.jhu.edu CS IT Support Wiki]. | + | :And don't forget, many of your CS IT questions can be answered with the content of this [https://support.cs.jhu.edu CS IT Support Wiki]. |
Revision as of 01:41, 20 March 2020
- Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue being available M-F, 8:30 to 5pm, but online only.
- Therefore, please remember to email support@cs.jhu.edu for assistance.
- Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc.
- Please bear with us as we transition to online support only.
- And don't forget, many of your CS IT questions can be answered with the content of this CS IT Support Wiki.