Main Page

Welcome to the JHU Computer Science Dept I.T. Group's User Support Wiki

Here, we (the CS IT Support Group) provide documentation on how to use many of our services. (Note: this wiki is only modifiable by the administrators.)

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail support@cs.jhu.edu

We are available 8:30am to 5pm Monday - Friday, except university holidays.

CS IT is back in Malone Hall. CS IT Staff members are working in a hybrid schedule, so some of the staff might be working remotely, while others might be on campus. We continue to be available M-F, 8:30 to 5pm, but although we might be on campus, some of our services may only be provided via online means. Please see: Obtaining CS IT Services Remotely page for further information.

Our Scope Of Services... What IT Services Do We Provide?

New to the CS Dept? Please read about the many services provided by CS IT at our Scope of Services page. You may also visit our Onboarding page.

Operations Status of CS Servers/Services/Labs

Visit our Notices page for a list of planned/unplanned service outages, CS Computing Lab availability, and other important notifications.

To start using this Wiki, you may do a search from the sidebar on the left or choose from one of our categories below.

Categories

► Accounts

► Audio-Visual

► Backups

► Computers Available on the CS Network

► Forms

► Labs

► Linux Clients

► Mail

► Malone Hall

► Misc

► MySQL

► Networking

► Printing

► Research Computing

► Security

► Software

► Support Options

► Troubleshooting

► Virtual Machines (VMs)

► Webpages and Webservices