Difference between revisions of "Obtaining CS IT Services Remotely"
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:And don't forget, many of your CS IT questions can be answered with the content of this [https://support.cs.jhu.edu CS IT Support Wiki].
 
:And don't forget, many of your CS IT questions can be answered with the content of this [https://support.cs.jhu.edu CS IT Support Wiki].
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{{messagebox|Beginning March 18, 2020, and until further notice, the CS IT Support Staff will '''not''' be available ''in-person''.  We will continue being available ''M-F, 8:30 to 5pm'', but '''online''' only.  Please see: [https://support.cs.jhu.edu/wiki/Obtaining_CS_IT_Services_Remotely Obtaining CS IT Services Remotely page] for further information.|warning}}
 

Revision as of 01:45, 20 March 2020

Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue being available M-F, 8:30 to 5pm, but online only.
Therefore, please remember to email support@cs.jhu.edu for assistance.
Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc.
Please bear with us as we transition to online support only.
And don't forget, many of your CS IT questions can be answered with the content of this CS IT Support Wiki.