Notices
CS IT STAFF AVAILABILITY (New!)
- NOTE: Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue being available M-F, 8:30 to 5pm, but online only. Therefore, please remember to email support@cs.jhu.edu for assistance. Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc.
SERVICE OUTAGES
UNPLANNED CS SERVICE OUTAGES
- None at this time.
PLANNED CS SERVICE OUTAGES
WHAT: Some CS IT Services will be unavailable for a few minutes at a time.
WHEN: Thurs, May 21, from 7am to 8am
DETAILS: We need to move several services from one of our primary CS Virtual Machine (VM) servers to another. As we transfer each service, that service will be unavailable for a few minutes. We will start the transfer on Thursday, May 21 at 7am and the entire process should take no more than an hour.
- CS IT Services that will be unavailable during the services transfer include the following:
- All of our CS Linux clients (ugrad1-ugrad24, masters1-masters16, gradx, gradz, ugradx, ugradz) will hang during a portion of the transfer.
- Ugrad webpages, Ugrad email, and Ugrad password changes will be unavailable during their transfer.
- MySQL service will be unavailable as its service is transferred.
- Grad Net mail will remain available, however the spamassassin spam-tagging service we provide will be unavailable during its transfer. So, a small number of spam messages being passed through our mail system may pass through without being tagged as spam.
- CS Web service will be unavailable during its transfer. This include the CS main website, along with the websites we host on behalf of labs and other CS-affiliated groups. The CS IT Support Wiki website, however, will continue operating during that time, as will this Notices page.
- Again, each of the above service's downtime is expected to be short, just a few minutes.
- None at this time.
CS COMPUTING LAB AVAILABILITY
MH-122 (CS Undergrad Lab/Collaboration room): As of 3/13/20, closed until further notice.
- All CS Linux systems in that room (ugrad1 through ugrad12) will continue to be available remotely, via ssh.
G-61 (CS Masters/Ugrad Labs): As of 3/17/20, closed until further notice.
- For the UGrad side, although that section is closed, the Linux systems in that room (ugrad13 through ugrad24) will continue to be available remotely, via ssh.
- For the Masters side, although that section is closed, the Linux systems in that room (masters1 through masters16) will continue to be available remotely, via ssh.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.