Notices

Revision as of 20:14, 25 January 2023 by Steve410 (talk | contribs) (→‎JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES)


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES

PLANNED JHU SERVICE OUTAGES

JHU OUTAGE AFFECTING CS:

WHAT: Planned network outage affecting Malone Hall
WHEN: Thursday, February 2, from 3am through 6am.
DETAILS: JHU Networking will be upgrading the access layer switches for Malone Hall. Although the G-29 server room and the G-61 Masters/Ugrad lab will be unaffected, the rest of Malone Hall will lose network connectivity. This includes wired and wireless users in the building. It is possible that you might have to restart your network-based device after the upgrade. Although the network outage is schedule for 3 hours to upgrade the several JHU Networking switches in the building, each switch may take 20 minutes or so to fully come back online. So, the outage length may be dependant on which wallport you're connected to (and ultimately, which JHU Networking switch that is connected to.)
And note, the CS Ugrad lab, MH-122 will also be part of the Network outage, even though G-61 will not.
During the time of the outage, you will may lose connectivity to most or all of the CS IT services (since your system will not have the network connectivity to be able to connect to our services.


CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

None at this time


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

MH-122 (CS Undergrad Lab/Collaboration room): Is available for in-person access.
  • All CS Linux systems from that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh.
  • As of August, 2022, masks are now optional in the lab


G-61 (CS Masters/Ugrad Labs): Is now available for in-person access.
  • The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.
  • As of August, 2022, masks are now optional in the lab


Please see our Labs page for further information.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.