Notices

CS IT STAFF AVAILABILITY

The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
Therefore, please remember to email support@cs.jhu.edu for assistance.
Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.

WHEN: Wednesday, September 10 starting around 12:45 pm
WHAT: There is a problem with our central file server. All Linux clients are unavailable/hanging, as is the mail server and the department web server. Those using SMB shares from our servers are affected as well.
UPDATE: CURRENT UPDATE: 5pm After some further work on our servers, we think all of our CS IT services have now stabilized. We'll keep this Notice up here for a while in case there are any changes during the evening. PRIOR UPDATE: 4:05pm, we are still experience intermittent hanging of service. We are rebooting our mail server, so you might notice CS mail service hanging for a bit. PRIOR UPDATE: As of 3:40pm, we are continuing to see our systems hanging, as a result of something going on with the file server again. We continue to investigate. PRIOR UPDATE: As of 3pm, we're now noticing slowness on the file server, and we're investigating that, as that slowness is making systems intermittently hang again. PRIOR UPDATE: As of about 2:00 pm, the underlying problem has been fixed and services should be returning to normal.

None at this time.

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.

MH G61 (CS Masters/Ugrad Labs) is available for in-person access.

None at this time.