Notices

Revision as of 18:48, 5 March 2026 by Steve410 (talk | contribs) (→‎PLANNED CS IT SERVICE OUTAGES)


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

WHAT: Major (but overnight) Network and WiFi outages planned for different floors of Malone Hall on March 16, 17, 18, and 19... CS IT Services will be affected...
WHEN: See below for details on when each floor outage will be. All starts the week of March 16...
DETAILS: JHU Networking is planning to upgrade their network equipment in Malone Hall and will be doing one floor each evening the week of March 16. Note that the Ground Floor of Malone was already updated previously, so at this point, JHU is upgrading the 1st, 2nd, and 3rd floors, in addition to the main building network distribution system.
Here is the schedule with additional notes:
1) Upgrade Malone Hall Distribution March 16th 12 midnight - 3:00 am - The wired and wireless clients for the whole building will be down during this change. CS IT services will be unavailable to the building at that time to any floor (including the ground floor. Ground floor --including G-29 server room -- systems will be unable to talk to the building network during that time as well. )


2) Upgrade 1st floor switch March 17th 12 midnight - 3:00 am The wired and wireless clients for the Malone 1st floor will be down during this change. CS IT services will only be unavailable to the 1st floor during this time.


3) Upgrade 2nd floor switch March 18th 12 midnight - 3:00 am The wired and wireless clients for the Malone 2nd floor will be down during this change. CS IT services will only be unavailable to the 2nd floor during this time.


4) Upgrade 3rd floor switch March 19th 12 midnight - 3:00 am The wired and wireless clients for the Malone 3rd floor will be down during this change. CS IT services will only be unavailable to the 3rd floor during this time.



CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access,
MH G61 (CS Masters/Ugrad Labs) is available for in-person access.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.