Notices

CS IT STAFF AVAILABILITY

• The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
• We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
• Therefore, please remember to email support@cs.jhu.edu for assistance.
• Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
• For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.

CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

None at this time

PLANNED CS IT SERVICE OUTAGES

WHAT: CS Ugrad Net Mail/Accounts Server Outage Due To An Upgrade

WHEN: March 22, from 9am to 11am (during Spring Break)

DETAILS: We will be upgrading the CS Ugrad Mail/Accounts server known as hops the morning of March 22, from 9am to 11am. During that time, several CS IT-provided Ugrad Net online services will be unavailable.

NOTE: You can still log into the CS Ugrad Net Linux systems during the server upgrade.

CS IT Ugrad Net Services That Will Not Be Available During The Server Upgrade

• CS Ugrad Mail: People with CS Ugrad mail accounts will not be able to retrieve their mail via IMAP, POP, or webmail. Technically, CS Ugrad mail accounts will be able to send mail, since that doesn't rely on the server being upgraded, but most mail clients will also save a copy of the sent message using IMAP, and that will not work.

• Ugrad Password Changes: During the upgrade, you will not be able to change your CS Ugrad Net password. This also includes account shell changes (via the `chsh` program) and full name ("GECOS") changes (via the `chfn` program).

AUDIO/VISUAL (A/V) OUTAGES

None at this time.