Notices

Revision as of 15:37, 1 April 2022 by Steve410 (talk | contribs) (→‎PLANNED CS IT SERVICE OUTAGES)


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

None at this time


PLANNED CS IT SERVICE OUTAGES

WHAT: Malone G61- Masters and Ugrad Systems Network Outage
WHEN: Thursday, April 7, early morning, from 1am to 2am
DETAILS: JHU is upgrading the network switch that provides networking to the systems in Malone G61. This includes Linux systems masters1 through masters16 and ugrad13 through ugrad24. During this time, there will be no network connectivity for these systems. If you are working on these systems at the time of the network outage, you will not be able to save files and the systems might hang. It is recommended you save any files you're working on before 1am that morning. The systems should return to normal after JHU finishes the network switch upgrade. If there are issues, we'll be able to look into them later that morning.
During the network downtime, you can safely use gradx/gradz or ugradx/ugradz (remotely accessible) or ugrad1 through ugrad12 located in Malone Hall 122 (the Undergrad lab) or remotely acessible.



CS COMPUTING LAB AVAILABILITY

MH-122 (CS Undergrad Lab/Collaboration room): Is available for in-person access.
All CS Linux systems in that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh. Masks are optional for those that are vaccinated and boosted. Masks continue to be required for all others using this lab.
G-61 (CS Masters/Ugrad Labs): Is now available for in-person access.
The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh. Masks are optional for those that are vaccinated and boosted. Masks continue to be required for all others using this lab.
Please see our Labs page for further information.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.