Notices

Revision as of 18:52, 22 June 2022 by Phil (talk | contribs) (→‎PLANNED CS IT SERVICE OUTAGES)


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

Issue with ugrad11

  • WHEN: Tuesday, June 7, 2022
  • WHAT: The ugrad11 Linux client has suffered a hardware failure and will be offline for an indefinite period of time. Please use one of the other Linux Clients on the CS Undergrad Net in the meantime.



PLANNED CS IT SERVICE OUTAGES

Planned unavailability with several Linux clients

  • WHEN: Wednesday, June 22 and Thursday, June 23
  • WHAT: On Wednesday and Thursday, several of the Linux clients will be unavailable while they are upgraded to a new release of their operating system.

  • UPDATE: As of 3:00 pm on Wednesday, June 22, the upgrades are complete.

  • DETAILS: The affected clients will be ugrad5, ugrad10, ugrad15, ugrad20, masters5, masters10, and masters 15.

Limited availability with ugrad1 through ugrad12

  • WHEN: June 10 through August 10, 2022
  • WHAT: ugrad1 through ugrad12 will only be available remotely through SSH. Please see the CS Computing Lab Availability section below for details.


CS COMPUTING LAB AVAILABILITY

MH-122 UNAVAILABILITY
WHAT: MH-122 (and its breakout rooms) will be closed for the summer due to a CLSP workshop being held there.
WHEN: Tuesday, June 7 through Wednesday, August 10.
NOTES:
  • The MH-122 Linux systems, ugrad1 through ugrad12, will continue to be available, but only remotely via ssh. There will be some downtime for those systems on 6/7 and on 8/9 (and possibly 8/10) as the systems are transferred from, and then, back to MH-122. Please see our page on: Linux_Clients_on_the_CS_Undergrad_Net for a list of our remotely-available Ugrad Linux systems.
  • The printer in MH-122 will be unavailable during this time.
  • The G-61 Masters/Ugrad Lab will remain open and available during the summer, and its Linux systems will be available for in-person and remote work, as usual. The G-61 printer will remain available as well.


G-61 (CS Masters/Ugrad Labs): Is now available for in-person access.
The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh. Masks are once again required in the lab
Please see our Labs page for further information.


AUDIO/VISUAL (A/V) OUTAGES

None at this time. But, note that the A/V equipment in MH-122 is unavailable since the room is unavailable for Summer, 2022. See above for details.