Notices

Revision as of 18:08, 14 July 2022 by Steve410 (talk | contribs) (→‎PLANNED JHU SERVICE OUTAGES)


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES

PLANNED JHU SERVICE OUTAGES

JHU OUTAGE AFFECTING CS:

WHAT: potentially multiple, less-than-10-second power outages in Malone Hall (& Hackerman)
WHEN: Thursday, July 25, from 3:30am through 6am.
DETAILS:
JHU Networking has indicated they are testing power transfer equipment in Mason Hall that will affect several buildings, including Malone and Hackerman. They will be cycling power to the buildings, perhaps several times. They expect their outages to be < 10 seconds each.
Our CS IT servers that provide you most of our IT services should remain up and running, since our servers have backup battery power. Unfortunately, the JHU network in the building does not. So, you will probably experience brief network interruptions when the power is cycled by Facilities.
Faculty who run their own servers in the CS Server Room (MH G-29), please note that if you do not have UPS units in your racks (and most of you do not), you can expect your systems will power cycle each time Facilities cycles power in Malone Hall. Please be aware. PhD students who maintain those systems (and perhaps other systems in the building), please keep that in mind as well.
The CS computing labs' systems (currently, for the summer, all located in G-61), those computers are not on UPS systems, so those computers will power cycle and should boot back up on their own.


CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

Issue with ugrad11

  • WHEN: Tuesday, June 7, 2022
  • WHAT: The ugrad11 Linux client has suffered a hardware failure and will be offline for an indefinite period of time. Please use one of the other Linux Clients on the CS Undergrad Net in the meantime.


PLANNED CS IT SERVICE OUTAGES

Limited availability with ugrad1 through ugrad12

  • WHEN: June 10 through August 10, 2022
  • WHAT: ugrad1 through ugrad12 will only be available remotely through SSH. Please see the CS Computing Lab Availability section below for details.


CS COMPUTING LAB AVAILABILITY

MH-122 UNAVAILABILITY
WHAT: MH-122 (and its breakout rooms) will be closed for the summer due to a CLSP workshop being held there.
WHEN: Tuesday, June 7 through Wednesday, August 10.
NOTES:
  • The MH-122 Linux systems, ugrad1 through ugrad12, will continue to be available, but only remotely via ssh. There will be some downtime for those systems on 6/7 and on 8/9 (and possibly 8/10) as the systems are transferred from, and then, back to MH-122. Please see our page on: Linux_Clients_on_the_CS_Undergrad_Net for a list of our remotely-available Ugrad Linux systems.
  • The printer in MH-122 will be unavailable during this time.
  • The G-61 Masters/Ugrad Lab will remain open and available during the summer, and its Linux systems will be available for in-person and remote work, as usual. The G-61 printer will remain available as well.


G-61 (CS Masters/Ugrad Labs): Is now available for in-person access.
The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh. Masks are once again required in the lab
Please see our Labs page for further information.


AUDIO/VISUAL (A/V) OUTAGES

None at this time. But, note that the A/V equipment in MH-122 is unavailable since the room is unavailable for Summer, 2022. See above for details.