Notices

Revision as of 16:51, 28 February 2023 by Steve410 (talk | contribs) (→‎JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES)


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES

PLANNED JHU SERVICE OUTAGES

JHU OUTAGE AFFECTING CS:

WHAT: Planned wireless outage affecting Malone Hall as all access points are being replaced.
WHEN: Friday, March 10, starting around 11am and lasting until completed.
DETAILS: JHU Networking will be swapping out all of the Hopkins-managed Malone Hall wifi access points in the building. They plan to start work around 11am that Friday, and they expect it could take 4 hours, more or less, to replace them all. During that time, wifi access might disappear and reappear. Additionally, when your wireless device tries to reconnect to the newly-replaced access point, you might be prompted to accept a certificate, and we were informed that you should do so.
After the wifi outage, if you continue to have issues with your device, please contact JHU IT directly... Visit https://support.cs.jhu.edu/wiki/Wireless_Networking for details on who contact for assistance.


CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

None at this time


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

Malone MH-122 and G-61 Ugrad and Masters Labs Closure

WHAT: Malone Hall MH-122 and Malone Hall G-61, both the Masters and Ugrad sides of the lab, will be closed to CS students due to an ACM Programming Contest.
WHEN: Saturday, February 25, from 8am to 7pm.
DETAILS:
Both the MH-122 and G-61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be closed to those not participating in the contest during the 8am to 7pm time period on Saturday, Feb. 25.
  • During the lab closure times, the UGrad Linux computers in MH-122 and the Masters and Ugrad Linux computers in G-61 will continue to be available remotely, via SSH.
  • The printers in MH-122 and MH-G61 will remain online, but, please pick up your printouts outside of the contest hours.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.