Notices

Revision as of 17:27, 28 February 2023 by Steve410 (talk | contribs) (→‎JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES)


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES

PLANNED JHU SERVICE OUTAGES

JHU OUTAGE AFFECTING CS:

WHAT: Planned wireless outage affecting Malone Hall as all access points are being replaced.
WHEN: Friday, March 10, starting around 11am and lasting until completed.
DETAILS: JHU Networking will be swapping out all of the Hopkins-managed Malone Hall wifi access points in the building. They plan to start work around 11am that Friday, and they expect it could take 4 hours, more or less, to replace them all. During that time, wifi access might disappear and reappear. Additionally, when your wireless device tries to reconnect to the newly-replaced access point, you might be prompted to accept a certificate, and we were informed that you should do so.
After the wifi outage, if you continue to have issues with your device, please contact JHU IT directly... Visit https://support.cs.jhu.edu/wiki/Wireless_Networking for details on who to contact for assistance.


CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

None at this time


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

MH-122 (CS Undergrad Lab/Collaboration room): Is available for in-person access.
  • All CS Linux systems from that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh.


G-61 (CS Masters/Ugrad Labs): Is now available for in-person access.
  • All CS Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.