Notices

CS IT STAFF AVAILABILITY

The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
Therefore, please remember to email support@cs.jhu.edu for assistance.
Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.

CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED JHU SERVICE OUTAGES

9/29/23 MAJOR JHU email outage and delays

JHU is experiencing email issues with it's @jhu.edu mail services due to a global outage at Cisco. This affects both incoming and outgoing email messages to external recipients. It also impacts systems that send email through JHU's email gateways. Expect major mail delays until this is fixed. (We suspect that those with @jhu.edu addresses can still send and receive to others with @jhu.edu addresses.)

UPDATE: JHU has implemented a work-around to the email problem, and email is starting to flow again.

UNPLANNED CS IT SERVICE OUTAGES

None at this time

PLANNED CS IT SERVICE OUTAGES

None at this time.

CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.

All CS Linux systems from that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh.

MH G61 (CS Masters/Ugrad Labs) is available for in-person access.

All CS Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.

AUDIO/VISUAL (A/V) OUTAGES