Notices

Revision as of 18:48, 8 April 2020 by Steve410 (talk | contribs) (→‎PLANNED CS SERVICE OUTAGES)


CS IT STAFF AVAILABILITY (New!)


NOTE: Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue being available M-F, 8:30 to 5pm, but online only. Therefore, please remember to email support@cs.jhu.edu for assistance. Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc.


SERVICE OUTAGES

UNPLANNED CS SERVICE OUTAGES

None at this time.


PLANNED CS SERVICE OUTAGES

WHAT: Some CS IT Services will be unavailable for a few minutes at a time. WHEN: Thurs, May 21, from 7am to 8am DETAILS:

We need to move several services from one CS Virtual Machine (VM) server to another. As we transfer each service, that service will be unavailable for a few minutes. We will start the transfer on Thursday, May 21 at 7am and the process should take no more than an hour.
CS IT Services that will be unavailable during the services transfer include the following:
  • All of our CS Linux clients (ugrad1-ugrad24, masters1-masters16, gradx, gradz, ugradx, ugradz) will hang during a portion of the transfer.
  • Ugrad webpages, Ugrad email, and Ugrad password changes will be unavailable during their transfer.
  • MySQL service will be unavailable as its service is transferred.
  • Grad Net mail will remain available, however the spamassassin spam-tagging service we provide will be unavailable during the transfer. So, a small number of spam messages being passed through our mail system may pass through without being tagged as spam.
  • CS Web service will be unavailable during the transfer. This include the CS main website,

web3 - While it's down, the CS website will be unavailable, as will the websites we host on behalf of labs and other CS-affiliated groups. The CS IT Support Wiki website, however, will continue operating during that time, as will its Notices page.

Again, each of the above service's downtime will be short, just a few minutes.

None at this time.


CS COMPUTING LAB AVAILABILITY


MH-122 (CS Undergrad Lab/Collaboration room): As of 3/13/20, closed until further notice.

All CS Linux systems in that room (ugrad1 through ugrad12) will continue to be available remotely, via ssh.

G-61 (CS Masters/Ugrad Labs): As of 3/17/20, closed until further notice.

For the UGrad side, although that section is closed, the Linux systems in that room (ugrad13 through ugrad24) will continue to be available remotely, via ssh.
For the Masters side, although that section is closed, the Linux systems in that room (masters1 through masters16) will continue to be available remotely, via ssh.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.