Personal or Research Lab-owned Computer Issues

As noted in the Computer Systems We Manage/Maintain/Support section of the Services Provided By CS IT Services page, CS IT does not offer direct support for individual's or research lab computer systems (laptops, desktops, servers, tablets, smartphones, network equipment, etc.)

CS Faculty and researchers and their students typically self-maintain their own systems. (This includes server room rack setup and server installs.)

If you're experiencing issues with your personal or research lab-owned computer system, we might be able to offer some advice, but, for any support work to be done on them, you may want to consider the following options:

Mac/Apple Products Users

Please visit JHU's Technology Store in Levering Hall, as they offer some technical support for Apple products.