Difference between revisions of "How To Reset Your Password"
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| − | == | + | ==If you forget your CS Account Password== |
| − | If you lose or forget your [[:Category:Accounts|CS account]] info (username or password) for either our Linux machines, Windows machines, or our CS e-mail services, please visit: | + | :Due to the CS Dept now working remotely, when you email [mailto:support@cs.jhu.edu support@cs.jhu.edu] with your request for a new password (as we do not know what your old password is), Steve DeBlasio will contact you to schedule a [https://support.cs.jhu.edu/wiki/Zoom_For_Video_Conferencing Zoom] meeting to provide you the password. You must have a J-Card or other picture ID available when you Zoom with Steve. |
| + | <!--:If you lose or forget your '''[[:Category:Accounts|CS account]]''' info (username or password) for either our Linux machines, Windows machines, or our CS e-mail services, please visit: | ||
| − | :[http://www.cs.jhu.edu/it-staff/#sd Steve DeBlasio] (User Accounts, Systems Administration) | + | <!--::[http://www.cs.jhu.edu/it-staff/#sd Steve DeBlasio] (User Accounts, Systems Administration) |
| − | :Malone Hall G-61A | + | ::Malone Hall G-61A |
| − | :Office Hours: Most Weekdays, 12:30pm to 2:30pm. | + | ::Office Hours: Most Weekdays, 12:30pm to 2:30pm. |
| − | (At the beginning of the school year, Steve may extend his office hours. If you see the lights on in Malone G-61A outside his usual office hours, just knock; Steve D might be there.) | + | :(At the beginning of the school year, Steve may extend his office hours. If you see the lights on in Malone G-61A outside his usual office hours, just knock; Steve D might be there.) |
| − | '''NOTE:''' If you are ''unable'' to meet Steve D. during his office hours, then, e-mail [mailto:support@cs.jhu.edu support@cs.jhu.edu], so that you can schedule to meet him another time. | + | :'''NOTE:''' If you are ''unable'' to meet Steve D. during his office hours, then, e-mail [mailto:support@cs.jhu.edu support@cs.jhu.edu], so that you can schedule to meet him another time. |
| − | '''''<span style="color:#ff0000">Please make sure to bring your J-Card with you.</span>''''' | + | :'''''<span style="color:#ff0000">Please make sure to bring your J-Card with you.</span>'''''--> |
| + | <!--==If You Cannot Be On Campus To Pick Up Your New/Reset Password == | ||
| + | :For security reasons, ''the CS IT Support Team does not provide CS user account passwords directly via electronic means,'' including through email or phone. | ||
| + | |||
| + | :In the event that you are unable to pick up your password on campus, as an option, you could arrange (beforehand) for a CS Faculty member/CS Advisor who can vouch for your voice to obtain your new or reset password from us. And then, you can contact that faculty member directly to get the information by phone, or perhaps, Skype. Just let us know which CS Faculty/Advisor you arranged with to provide you your password.--> | ||
| + | |||
| + | ==If You Know Your CS Password, But Just Want To Change It== | ||
| + | |||
| + | :Please see our page on [https://support.cs.jhu.edu/wiki/Changing_Passwords_On_The_CS_Linux_Systems Changing Passwords On The CS Linux Systems] | ||
| + | |||
| + | ==''Do Not'' Share Your CS Password!== | ||
| + | :Please don't share your CS account password with anyone. No one else ever needs to know your account password, not even CS IT Support. If you're requesting information about an account, you can just give the account name; that's enough for authorized people to look up information about the account. Sharing the password with other people is potentially a security risk. | ||
| + | |||
| + | :Even if you think the person you're contacting is trustworthy, since they should never need your password, it's good practice to never send it (not even via email or text.) That makes it impossible to accidentally send it to the wrong person, among other things. | ||
==Resetting JHU Account (JHED) Passwords== | ==Resetting JHU Account (JHED) Passwords== | ||
| − | Our ''CS-related accounts'' '''are not''' associated with ''JHU's JHED accounts''. They are very different. Mind you, ''some'' CS Dept. webpages might require you to log in with your JHED account. | + | :Our ''CS-related accounts'' '''are not''' associated with '''''JHU's JHED accounts'''''. They are very different. Mind you, ''some'' CS Dept. webpages might require you to log in with your JHED account. |
| − | The CS IT Support Group '''does not''' administer any '''JHED''' accounts. | + | :The CS IT Support Group '''does not''' administer any '''JHED''' accounts. |
| + | :'''For JHED Account password resets''' you should [[Contacting_JHU_IT_Support | contact the JHU IT Helpdesk.]] | ||
[[Category:Accounts]] | [[Category:Accounts]] | ||
Latest revision as of 14:29, 9 October 2023
If you forget your CS Account Password
- Due to the CS Dept now working remotely, when you email support@cs.jhu.edu with your request for a new password (as we do not know what your old password is), Steve DeBlasio will contact you to schedule a Zoom meeting to provide you the password. You must have a J-Card or other picture ID available when you Zoom with Steve.
If You Know Your CS Password, But Just Want To Change It
- Please see our page on Changing Passwords On The CS Linux Systems
- Please don't share your CS account password with anyone. No one else ever needs to know your account password, not even CS IT Support. If you're requesting information about an account, you can just give the account name; that's enough for authorized people to look up information about the account. Sharing the password with other people is potentially a security risk.
- Even if you think the person you're contacting is trustworthy, since they should never need your password, it's good practice to never send it (not even via email or text.) That makes it impossible to accidentally send it to the wrong person, among other things.
Resetting JHU Account (JHED) Passwords
- Our CS-related accounts are not associated with JHU's JHED accounts. They are very different. Mind you, some CS Dept. webpages might require you to log in with your JHED account.
- The CS IT Support Group does not administer any JHED accounts.
- For JHED Account password resets you should contact the JHU IT Helpdesk.