CS Account Removal

THIS IS A NEW PAGE TO THE CS IT SUPPORT WIKI. MUCH OF THE FOLLOWING ACCOUNT REMOVAL POLICIES ARE NEW, AND SOME ITEMS MIGHT CHANGE IN THE FUTURE.

INTRO

Due to the number of CS Grad/Research Net and Ugrad Net Linux accounts we must maintain on our systems, when a person leaves CS, depending upon the circumstances, that person's CS account(s) may be removed.

This information is related to your CS account only. We are not referring to your JHED account which is maintained by JHU's IT group.

You can click your current status below to jump to the appropriate section of this doc.

CS PhD Students

CS Masters Students

CS Undergraduate Students

CS Class/Course Accounts

CS Combined/Concurrent Students

CS Faculty, Staff, Instructors, Researchers, Postdocs, etc.

CS PhD STUDENTS

In the past, we usually have allowed CS PhD students to keep their CS accounts after graduation. (Some of these students want to keep a CS website or email address functional.) As of Fall, 2017, we are still allowing graduated CS PhD student users to maintain a CS account after graduation. However, that policy will probably change due to the number of current student accounts we must maintain.

For at least a limited time, we will allow CS PhD students who have graduated an opportunity to request their accounts remain. We do not currently have a fixed schedule as to when accounts are removed after graduation. Again, that may change in the (near) future.

If you're graduating, please do not write us to request an account extension. We will contact you when we are evaluating accounts to remove in order to discuss any account extension opportunities.

How We Notify You That We Will Remove Your CS PhD Account

When we need to close an account (due to length of time, security issues, etc.) we generally attempt to email the account holder, usually, giving a month's notice. However, we typically send the email to the person's CS account, not to their JHU account or elsewhere.

Therefore, you must keep track of any email going to your CS account. You might consider forwarding your CS email to some place you will regularly see it, in case we send you an email about closing your account.

If you receive such an email, and if it contains a statement indicating we can extend the life of your account by you requesting to maintain the account, and you make such a request, then your account should be safe for a while. Otherwise, your account will be removed per the timeframe listed in that email.

Until we send your CS account an announcement, your CS account should remain safe.

So, there is no need to request us to retain your account until you've received a notice indicating your CS PhD account is up for removal.

Keeping your CS account post-graduation is not guaranteed. We just try accommodate who and when we can.

NOTES:

• If we find a security issue with your account after you've graduated, we have the right to close your account. We typically try to contact you somehow to let you know what's going on, but, sometimes, that might not be possible.

• If you're leaving CS and it is decided that your CS PhD acct can remain, your CS Ugrad account will still go away, if you have one.

Requesting To Maintain Your CS PhD Student Account After Graduation (Subject To Change In The Future)

You should assume that your CS account may be removed at some point after you've graduated. As mentioned above... there is no need to send us an email about retaining your account until you've heard from us that your CS account is up for removal. As stated earlier, we typically email your CS email address a month ahead to notify you of account removal. At that point, if you desire to maintain your account, as long as we are allowing PhD alumni to do so, you can then reply back and request us to retain your CS account.

And, in some cases, instead of maintaining an account, we might be able to just set up a forwarding email address for you using your CS address. Again, this is subject to change in the future. This option, too, can be discussed after we email you regarding removal of your account.

Rules To Follow If It Is Decided To Retain Your CS PhD Student Account.

If your request for us to retain your CS PhD account is approved, there are a few rules in place you must follow, otherwise, your account may be removed without/without notice.

• You must keep your use of CS disk space (your CS home directory) to a minimum, that is, the least amount of disk space absolutely need, but, no more than 1gb.

• You must check your CS email regularly for important messages from CS support regarding your account, your use of resources, other CS IT-related announcements, or for an eventual account removal email.

• If you keep your CS email inbox local to our servers (i.e., you do not forward your CS email elsewhere), please keep your inbox below 100mb. That means, you'll need to clean it out regularly. But, you'll be checking your CS email regularly anyway, so this should not be a problem for you to maintain. Watch out for your mail folders too, as, they count against your 1gb home directory limit.

If Your CS PhD Account Is Being Removed

If it has been determined that your CS PhD account will be removed:

Before the planned account removal date (indicated in our initial email to you)...

• Download whatever files you need from your CS PhD account home directory and from your CS Ugrad account (which will be removed as well) home directory, if you have one.
• Download whatever email you need from your CS account email inbox and from your CS Ugrad account (which will be removed as well) inbox (if you have one.)

CS MASTERS STUDENTS

Your CS Masters account (and any associated CS Ugrad account you might also have-- some Masters students have both) will be up for removal no sooner than 2 months after graduation. (removal time subject to change.)

We will email your CS email account approximately one month before your CS Masters account removal to let you know and to remind you to pull any files or email of yours still residing on our servers. This means, if you want notice of when your CS account is going to be removed, you must monitor your CS email account. You might consider forwarding your CS email to some place you will regularly see it, in case we send you an email about closing your account. (We generally do not send to your JHU email account or elsewhere for account removal notifications.)

NOTES:

• Please download any of your CS Masters (and CS Ugrad, if you have one) home directory files you need from the system before your CS Masters (and CS Ugrad) account is scheduled to be removed.
• Please download any of your CS account email (your CS inbox) you need that resides on our mail server before your CS Masters account is scheduled to be removed. (This includes your CS Ugrad account's email, if you also have a CS Ugrad account.)

CS UGRAD STUDENTS

Your CS Ugrad account will be up for removal no sooner than 2 months after graduation. (removal time subject to change.)

If you switch out of a CS Major or Minor, your CS Ugrad account will be up for removal no sooner than 2 months after you've left CS. (removal time subject to change.)

We will email your CS email account approximately one month before your CS Ugrad account removal to let you know and to remind you to pull any files or email of yours still residing on our Ugrad servers. This means, if you want notice of when your CS Ugrad account is going to be removed, you must monitor your CS email account. You might consider forwarding your CS email to some place you will regularly see it, in case we send you an email about closing your account. (We generally do not send to your JHU email account or elsewhere for account removal notifications.)

NOTES:

• Please download any of your CS Ugrad home directory files you need from the system before your CS Ugrad account is scheduled to be removed.
• Please download any of your CS Ugrad email (your CS inbox) you need that resides on our mail server before your CS Ugrad account is scheduled to be removed.

CS CLASS/COURSE ACCOUNTS

If you're taking a CS class and have a CS class/course account, not a personal CS user account, your account will be up for removal no sooner than two months after the semester ends.

We do not offer retention opportunites for CS Class/Course accounts after the class has ended.

If you need a regular CS user account and you are a CS student or a CS faculty member has requested you to have a CS user account (not a class/course account), then, please see our page on obtaining CS accounts.

NOTES:

• Please remove any files/email you need from the system before your CS class/course account is removed.

• You will not receive a notification that your CS class/course account is being removed.

CS COMBINED/CONCURRENT STUDENTS

If you're in both the CS Ugrad and Masters programs at the same time, both your Masters and Ugrad accounts will be removed no sooner than 2 months after you've graduated from the Masters program.

When you're ready to graduate, please review the following two sections to see the process for account removal:

CS Masters Students

CS Undergraduate Students

CS FACULTY, STAFF, INSTRUCTORS, RESEARCHERS, POSTDOCS, ETC.

In the event you leave CS, we will discuss with you options regarding your CS Grad/Research Net account. Please contact support@cs.jhu.edu before you leave JHU.

NOTES:

If you're leaving CS and it is decided that your CS Grad/Research acct can remain, your CS Ugrad account will still go away.