Difference between revisions of "How To Reset Your Password"
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:The CS IT Support Group '''does not''' administer any '''JHED''' accounts. | :The CS IT Support Group '''does not''' administer any '''JHED''' accounts. | ||
− | :'''For JHED Account password resets''' you should contact the JHU IT Helpdesk | + | :'''For JHED Account password resets''' you should [[Contacting_JHU_IT_Support | contact the JHU IT Helpdesk.]] |
− | |||
[[Category:Accounts]] | [[Category:Accounts]] |
Revision as of 03:36, 29 August 2020
Resetting your CS Account Password
- Due to the CS Dept now working remotely, when you email support@cs.jhu.edu with your request for a new password (as we do not know what your old password is), Steve DeBlasio will contact you to set up a Zoom meeting to provide you the password. You must have a J-Card or other picture ID available when you Zoom with Steve.
Resetting JHU Account (JHED) Passwords
- Our CS-related accounts are not associated with JHU's JHED accounts. They are very different. Mind you, some CS Dept. webpages might require you to log in with your JHED account.
- The CS IT Support Group does not administer any JHED accounts.
- For JHED Account password resets you should contact the JHU IT Helpdesk.