Difference between revisions of "How To Reset Your Password"

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:The CS IT Support Group '''does not''' administer any '''JHED''' accounts.   
 
:The CS IT Support Group '''does not''' administer any '''JHED''' accounts.   
  
:'''For JHED Account password resets''' you should contact the JHU IT Helpdesk at '''''410-516-HELP''''', and they can assist you.
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:'''For JHED Account password resets''' you should [[Contacting_JHU_IT_Support | contact the JHU IT Helpdesk.]]
 
 
 
[[Category:Accounts]]
 
[[Category:Accounts]]

Revision as of 03:36, 29 August 2020

Resetting your CS Account Password

Due to the CS Dept now working remotely, when you email support@cs.jhu.edu with your request for a new password (as we do not know what your old password is), Steve DeBlasio will contact you to set up a Zoom meeting to provide you the password. You must have a J-Card or other picture ID available when you Zoom with Steve.


Resetting JHU Account (JHED) Passwords

Our CS-related accounts are not associated with JHU's JHED accounts. They are very different. Mind you, some CS Dept. webpages might require you to log in with your JHED account.
The CS IT Support Group does not administer any JHED accounts.
For JHED Account password resets you should contact the JHU IT Helpdesk.