JHU Exchange-based Email Service

Revision as of 20:55, 1 July 2024 by Steve410 (talk | contribs)

{{messagebox| This article is about JHU's Exchange Email service, not [[:Category:Mail|CS's email service]. CS IT does not configure or troubleshoot user systems for JHU's Exchange email service. See below for support options for JHU's Exchange email service.|type=warning}}

INTRO

As you might know, CS offers it's own CS Email Service, but JHU also has its own email service based on Microsoft Exchange (and usually using Microsoft Outlook as a mail client.) And JHU's email service may vary depending upon whether you're faculty, staff, student, etc. Your department administrator can make sure a JHU email address has been created for you.

Your JHU email address is essential to have, as many JHU administrative emails are typically sent to your @jhu.edu address by default (although, you can forward those messages to an alternative address, e.g. a CS email address.)

Info Regarding JHU's Exchange Email Service

To utilize JHU's mail services, visit their Enterprise Email Services page which includes links to their various email services including Outlook/Exchange.

Configuring Your JHU Exchange Email

Since JHU has moved to using Microsoft Office 365 (cloud-based) for its JHU email, please see the following information from WSE IT on configuring your mail client for Exchange:

https://wseit.engineering.jhu.edu/get-help/microsoft-exchange-online-office-365-email

If You're Having Issues With Your JHU Exchange Email Service

If you are having issues with configuring your client for JHU Exchange Email or having general issues with accessing/using your Exchange email, see below:

  • JHU IT Support your first stop in troubleshooting your JHU Exchange Email
  • WSE IT Support if you're unable to get the assistance you need from JHU IT.