Difference between revisions of "Category:Audio-Visual"

INTRO

Malone Hall has advanced Audio-Visual (A/V) equipment installed throughout the building. Many rooms (offices & seminar/conference rooms, etc.) have TV monitors or projectors for displaying your content. Some seminar/conference rooms are configured for video conferences using Polycom Video Conferencing or Adobe Connect.

NOTE: CS IT does not administer or repair general A/V equipment or services within Malone Hall.

However, we're presenting this category to you to provide you info on some of the above A/V services, including the who and what of our building's A/V.

Additional Notes:

• General Malone Hall A/V Support (including office and seminar/conference rooms, but not Polycom or Adobe Connect issues) is provided by:

KIT-KATS (Krieger Information Technology - Classroom Audiovisual Technology Support):

http://web1.johnshopkins.edu/classrooms/avservices

kitcats@jhu.edu

410-516-6699

• If you're in one of the following Malone Hall conference rooms and have an A/V issue, please contact Kit-cats directly. These rooms are: 107, 122, 137, 228, and 328 (and G33/35 for the HEMI folks.)

NOTE: Kit-cats should not ask you for a charge number for servicing those specific rooms. If they do, please contact either: Erin Maher-Moran at x64733 emaher2@jhu.edu (Multimedia Services Manager - KITCATS) or Mike Vanschoorisse at x60490 mikev@jhu.edu (IT Manager)

• For A/V issues in rooms not listed above (for example, your CS/Malone Hall office or a CS meeting room not listed above), if you're CS-affiliated, please email support@cs.jhu.edu with a complete problem description. We will then pass your request over to Kit-cats who will handle the job from there.

• One of the the CS Computing Labs, MH-122 (and its breakout rooms), has its own A/V setup. Issues with that equipment should be directed to CS IT Support at support@cs.jhu.edu, and we will contact the appropriate group to correct the issue.

• All A/V users, including those using Polycom Video Conferencing or Adobe Connect, please review the documents in this category, especially the document for using A/V (Audio-Visual) in the Malone Seminar & Conference Rooms That document includes info on general A/V support as well as video conferencing in the Malone Hall video seminar/conference rooms using Polycom and Adobe Connect, and provides more details on the A/V services available and who to call for what specific issues you may encounter.