Difference between revisions of "Category:Audio-Visual"

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:::* '''''Video Conferencing Rooms''''':  Some of the above-listed rooms are ''video conferencing rooms''.  Please see the page on [https://support.cs.jhu.edu/wiki/A/V_%28Audio-Visual%29_In_The_Malone_Seminar_%26_Conference_Rooms A/V (Audio-Visual) In The Malone Seminar & Conference Rooms] for more details.
 
:::* '''''Video Conferencing Rooms''''':  Some of the above-listed rooms are ''video conferencing rooms''.  Please see the page on [https://support.cs.jhu.edu/wiki/A/V_%28Audio-Visual%29_In_The_Malone_Seminar_%26_Conference_Rooms A/V (Audio-Visual) In The Malone Seminar & Conference Rooms] for more details.
  
::* For A/V issues in rooms '''''not''''' listed above (for example, your CS/Malone Hall office or a CS meeting room not listed above), ''if you are CS-affiliated'', please email [mailto:support@cs.jh.edu support@cs.jhu.edu] with a complete problem description.  We will then pass your request over to Kit-cats who will handle the job from there.
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::* For A/V issues in rooms '''''not''''' listed above (for example, your CS/Malone Hall office or a CS Malone Hall meeting room not listed above), ''if you are CS-affiliated'', please email [mailto:support@cs.jh.edu support@cs.jhu.edu] with a complete problem description.  We will then pass your request over to Kit-cats who will handle the job from there.
 
<!--::<span style="color:#ff0000">'''NOTE:'''  If you call Kit-cats and are told by them that they do not support Malone Hall, that is incorrect.  They do.  If you have issues getting someone from Kit-cats to come out, please contact either:  '''''Erin Maher-Moran''' at x64733  emaher2@jhu.edu  (Multimedia Services Manager - KITCATS)'' or  '''''Mike Vanschoorisse''' at x60490  mikev@jhu.edu (IT Manager)''-->
 
<!--::<span style="color:#ff0000">'''NOTE:'''  If you call Kit-cats and are told by them that they do not support Malone Hall, that is incorrect.  They do.  If you have issues getting someone from Kit-cats to come out, please contact either:  '''''Erin Maher-Moran''' at x64733  emaher2@jhu.edu  (Multimedia Services Manager - KITCATS)'' or  '''''Mike Vanschoorisse''' at x60490  mikev@jhu.edu (IT Manager)''-->
  

Revision as of 20:04, 29 September 2016

INTRO

Malone Hall has advanced Audio-Visual (A/V) equipment installed throughout the building. Many rooms (offices & seminar/conference rooms, etc.) have TV monitors or projectors for displaying your content. Some seminar/conference rooms are configured for video conferences using Polycom Video Conferencing or Adobe Connect.

NOTE: CS IT does not administer or repair general A/V equipment or services within Malone Hall. (CS does act as an initial point of contact for some A/V issues. See further below...)

However, we're presenting this category to you to provide you info on some of the above A/V services, including the who and what of our building's A/V.

Additional Notes:

  • General Malone Hall A/V Support (including office and seminar/conference rooms, but not Polycom or Adobe Connect issues) is provided by:
KIT-CATS (Krieger Information Technology - Classroom Audiovisual Technology Support):
http://web1.johnshopkins.edu/classrooms/avservices
kitcats@jhu.edu
410-516-6699
  • If you are using one of the following Malone Hall conference rooms and have an A/V issue, please contact Kit-cats directly. These rooms are: 107, 122, 137, 228, and 328 (328 will not be available after the beginning of Oct, 2016), and G33/35 for the HEMI folks.
NOTE: Kit-cats should not ask you for a charge number for servicing those specific rooms. If they do, please contact either: Erin Maher-Moran at x6-4733 emaher2@jhu.edu (Multimedia Services Manager - KIT-CATS) or Mike Vanschoorisse at x6-0490 mikev@jhu.edu (IT Manager)
  • For A/V issues in rooms not listed above (for example, your CS/Malone Hall office or a CS Malone Hall meeting room not listed above), if you are CS-affiliated, please email support@cs.jhu.edu with a complete problem description. We will then pass your request over to Kit-cats who will handle the job from there.
  • One of the the CS Computing Labs, MH-122 (and its breakout rooms), has its own A/V setup. Issues with that equipment should be directed to CS IT Support at support@cs.jhu.edu, and we will contact the appropriate group to correct the issue.
  • All A/V users, including those using Polycom Video Conferencing or Adobe Connect, please review the documents in this category, especially the document for using A/V (Audio-Visual) in the Malone Seminar & Conference Rooms That document includes info on general A/V support as well as video conferencing in the Malone Hall video seminar/conference rooms using Polycom and Adobe Connect, and provides more details on the A/V services available and who to call for what specific issues you may encounter.


Pages in category "Audio-Visual"

The following 4 pages are in this category, out of 4 total.