Difference between revisions of "Category:Audio-Visual"

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::  410-516-6699 (will provide you faster service.)
 
::  410-516-6699 (will provide you faster service.)
  
::* If ''you are using'' one of the Malone Hall conference rooms (MH-107 or MH-228) and have an A/V issue, '''''please contact Kit-cats directly'''''. These rooms are: '''107 and 228 <!--, and 328 (328 is no longer a CS conference room; it belongs to the Malone Center), and G33/35 for the HEMI and CS folks.'''-->
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::* If ''you are using'' one of the Malone Hall conference rooms ('''MH-107''' or '''MH-228''') and have an A/V issue, '''''please contact Kit-cats directly'''''.   <!--, and 328 (328 is no longer a CS conference room; it belongs to the Malone Center), and G33/35 for the HEMI and CS folks.'''-->
 
::::<span style="color:#ff0000">'''NOTE:''' Kit-cats should not ask you for a charge number for servicing those specific rooms.  If they do,  please contact either:  '''''Erin Maher-Moran''' at x6-4733  emaher2@jhu.edu  (Multimedia Services Manager - KIT-CATS)'' or  '''''Mike Vanschoorisse''' at x6-0490  mikev@jhu.edu (IT Manager)''</span>
 
::::<span style="color:#ff0000">'''NOTE:''' Kit-cats should not ask you for a charge number for servicing those specific rooms.  If they do,  please contact either:  '''''Erin Maher-Moran''' at x6-4733  emaher2@jhu.edu  (Multimedia Services Manager - KIT-CATS)'' or  '''''Mike Vanschoorisse''' at x6-0490  mikev@jhu.edu (IT Manager)''</span>
  

Revision as of 15:13, 7 September 2018

INTRO

Malone Hall has advanced Audio-Visual (A/V) equipment installed throughout the building. Many rooms (offices & seminar/conference rooms, etc.) have TV monitors or projectors for displaying your content. One conference room, Malone Hall 107, is configured for presentations and video conferences using Skype and Zoom. Another conference room, Malone Hall 228 is configured for presentations. The Malone Hall 122 Ugrad Lab will soon be configured with a projector for class presentations or small-group work for courses.


NOTE: CS IT does not administer or repair general A/V equipment or services within Malone Hall. (CS does act as an initial point of contact for some A/V issues. See further below...)

However, we're presenting this category to you to provide you info on some of the above A/V services, including the who and what of our building's A/V.

(Scroll down for sub-categories.)

Additional Notes:

  • General Malone Hall A/V Support (including office and seminar/conference rooms) is provided by:
KIT-CATS (Krieger Information Technology - Classroom Audiovisual Technology Support):
http://web1.johnshopkins.edu/classrooms/avservices
kitcats@jhu.edu
410-516-6699 (will provide you faster service.)
  • If you are using one of the Malone Hall conference rooms (MH-107 or MH-228) and have an A/V issue, please contact Kit-cats directly.
NOTE: Kit-cats should not ask you for a charge number for servicing those specific rooms. If they do, please contact either: Erin Maher-Moran at x6-4733 emaher2@jhu.edu (Multimedia Services Manager - KIT-CATS) or Mike Vanschoorisse at x6-0490 mikev@jhu.edu (IT Manager)
  • For A/V issues in Malone Hall-based rooms not listed above (for example, your CS/Malone Hall office or a CS Malone Hall meeting room not listed above), if you are CS-affiliated, please email support@cs.jhu.edu with a complete problem description. We will then pass your request over to Kit-cats who will handle the job from there.
  • One of the the CS Computing Labs, MH-122 (and its breakout rooms), has its own A/V setup. Issues with that equipment should be directed to CS IT Support at support@cs.jhu.edu, and we will contact the appropriate group to correct the issue.
  • All A/V users, including those using Polycom Video Conferencing or Adobe Connect, please review the documents in this category, especially the document for using A/V (Audio-Visual) in the Malone Seminar & Conference Rooms That document includes info on general A/V support as well as video conferencing in the Malone Hall video seminar/conference rooms using Polycom and Adobe Connect, and provides more details on the A/V services available and who to call for what specific issues you may encounter.


Pages in category "Audio-Visual"

The following 4 pages are in this category, out of 4 total.