Difference between revisions of "Category:Audio-Visual"

INTRO

Malone Hall has advanced Audio-Visual (A/V) equipment installed throughout the building. Many rooms (offices & seminar/conference rooms, etc.) have TV monitors or projectors for displaying your content. One conference room, Malone Hall 107, is configured for presentations and video conferences using Skype and Zoom. Another conference room, Malone Hall 228 is configured for presentations. The Malone Hall 122 Ugrad Lab will soon be configured with a projector for class presentations or small-group work for courses. This room also has 3 smaller breakout rooms, each with its own projector.

NOTE: CS IT does not administer or repair general A/V equipment or services within Malone Hall or for Hackerman B-17's lecture hall..

However, we're presenting this category to you to provide you info on some of the above A/V services, including the who and what of our building's A/V.

(Scroll down for sub-categories.)

Additional Notes:

• General Malone Hall A/V Support (including office and seminar/conference rooms) is provided by:

KIT-CATS (Krieger Information Technology - Classroom Audiovisual Technology Support):

http://web1.johnshopkins.edu/classrooms/avservices

kitcats@jhu.edu

410-516-6699 (will provide you faster service.)

• If you are using one of the Malone Hall conference rooms (MH-107 or MH-228) and have an A/V issue, please contact Kit-cats directly.

NOTE: Kit-cats should not ask you for a charge number for servicing those specific rooms. If they do, please contact either: Erin Maher-Moran at x6-4733 emaher2@jhu.edu (Multimedia Services Manager - KIT-CATS) or Mike Vanschoorisse at x6-0490 mikev@jhu.edu (IT Manager)

• The MH-107 conference room has a PC that you can log into with your JHED ID. Once logged in, you can use Skype or Zoom. If you have any issues with this PC, please contact the WSE IT team at wsehelp@jhu.edu They are the only ones who administer this system.

• For A/V issues in Malone Hall-based rooms not listed above (for example, your CS/Malone Hall office or a CS Malone Hall meeting room not listed above), for fastest service, you can contact Kit-cats directly. Alternatively, if you are CS-affiliated, you can email support@cs.jhu.edu with a complete problem description. We will then pass your request over to Kit-cats who will handle the job from there.

• One of the the CS Computing Labs, MH-122 (and its breakout rooms), has its own A/V setup. Issues with that equipment should be directed to CS IT Support at support@cs.jhu.edu, and we will contact the appropriate group to correct the issue.

• All A/V users, including those using Polycom Video Conferencing or Adobe Connect, please review the documents in this category, especially the document for using A/V (Audio-Visual) in the Malone Seminar & Conference Rooms That document includes info on general A/V support as well as video conferencing in the Malone Hall video seminar/conference rooms using Polycom and Adobe Connect, and provides more details on the A/V services available and who to call for what specific issues you may encounter.