Difference between revisions of "Category:Audio-Visual"

Malone Hall has advanced Audio-Visual (A/V) equipment installed throughout the building.  Many rooms (offices & seminar/conference rooms, etc.) have TV monitors or projectors for displaying your content.  Once conference room, Malone Hall 107 is configured for for video conferences using Skype and Zoom.

'''NOTE:''' '''''CS IT does not administer or repair general A/V equipment or services within Malone Hall'''''. (CS does act as an initial point of contact for some A/V issues.  See further below...)

 

However, we're presenting this category to you to provide you info on some of the above A/V services, including the ''who'' and ''what'' of our building's A/V.

 

==Additional Notes:==

* General Malone Hall A/V Support (including office and seminar/conference rooms, but not Polycom or Adobe Connect issues) is provided by:

::'''KIT-CATS''' ('''K'''rieger '''I'''nformation '''T'''echnology - '''C'''lassroom '''A'''udiovisual '''T'''echnology '''S'''upport):

::  [http://web1.johnshopkins.edu/classrooms/avservices http://web1.johnshopkins.edu/classrooms/avservices]

::* If ''you are using'' one of the following Malone Hall conference rooms and have an A/V issue, '''''please contact Kit-cats directly'''''.  These rooms are: '''107, 122, 137, 228, and 328 (328 is no longer a CS conference room; it belongs to the Malone Center), and G33/35 for the HEMI and CS folks.'''

::::<span style="color:#ff0000">'''NOTE:''' Kit-cats should not ask you for a charge number for servicing those specific rooms.  If they do,  please contact either:  '''''Erin Maher-Moran''' at x6-4733  emaher2@jhu.edu  (Multimedia Services Manager - KIT-CATS)'' or  '''''Mike Vanschoorisse''' at x6-0490  mikev@jhu.edu (IT Manager)''</span>

:::* '''''Video Conferencing Rooms''''': Some of the above-listed rooms are ''video conferencing rooms''.  Please see the page on [https://support.cs.jhu.edu/wiki/A/V_%28Audio-Visual%29_In_The_Malone_Seminar_%26_Conference_Rooms A/V (Audio-Visual) In The Malone Seminar & Conference Rooms] for more details.

::* For A/V issues in Malone Hall-based rooms '''''not''''' listed above (for example, your CS/Malone Hall office or a CS Malone Hall meeting room not listed above), ''if you are CS-affiliated'', please email [mailto:support@cs.jh.edu support@cs.jhu.edu] with a complete problem description.  We will then pass your request over to Kit-cats who will handle the job from there.

 

* '''''All A/V users''''', including those using [[A/V_%28Audio-Visual%29_In_The_Malone_Seminar_%26_Conference_Rooms#Polycom Video Conferencing In a Malone Hall Seminar Room - VNOC |''Polycom Video Conferencing'']] or [[A/V_%28Audio-Visual%29_In_The_Malone_Seminar_%26_Conference_Rooms#Adobe Connect Video Conferencing In A Malone Hall Seminar Room - JHU Adobe Connect Support | ''Adobe Connect'']], please review the documents in this category, especially the document for using [https://support.cs.jhu.edu/wiki/A/V_%28Audio-Visual%29_In_The_Malone_Seminar_%26_Conference_Rooms A/V (Audio-Visual) in the Malone Seminar & Conference Rooms]  That document includes info on ''general A/V support'' as well as ''video conferencing'' in the Malone Hall video seminar/conference rooms using ''Polycom'' and ''Adobe Connect'', and provides more details on the A/V services available and who to call for what specific issues you may encounter.