Services Provided By CS IT

CS IT resides in Malone Hall and only supports systems located there.

CS IT, physically, only provides infrastructure support (i.e., we provide a network jack on the CS network and access to the Malone Hall CS-managed printers.)

What we do:

The CS IT Support Group manages specific computer systems, several online services, and portions of he Malone Hall Infrastructure,.

Systems we manage/maintain/support

• All the | CS Teaching Labs' | Computer systems, including access to some compute servers.

• CS Office staff computer systems

• Centralized Servers providing CS online services.

NOTE: We do not offer direct support for individual's or research lab computer systems. CS Faculty and researchers and their students typically self-maintain their own systems (desktops/servers).

CS Online services.

CS IT provides the following services to CS-affliated users.

• A Linux shell login account for our CS Lab clients and compute servers.

• A CS | email address, if requested.

• CS-based DNS service.

• Space and instructions for | creating webpages accessible from our CS webservers.

Infrastructure

Network

Malone Hall contains several different networks used by different groups within the building. Three of these [networks are available for CS user access |https://support.cs.jhu.edu/wiki/Category:Networking].

CS IT provides:

• Network jack-activation for CS-related offices, including troubleshooting the actual network port.

• Static or dynamic IPs. Note: We do not configure an individual's or research lab's computers' network configuration. Due to the differences in network configurations amongst the variety of operating systems that exist now, we merely provide you the IPs and related information with general CS Networking documentation.

• We can provide you a network cable, if needed.

We do not manage Wifi in Malone Hall. For Wifi, please see Wireless Networking

We do not manage Audio/Visual services in Malone Hall. That is handled by another group. Please see: | Audio-Visual

Printing

We provide access to printers located on each floor of Malone Hall, including a copier..

the CS office staff's systems, the CS teaching labs' systems, and several CS-specific central services (CS maintains servers that provide CS its own e-mail and DNS service, some local webpage services, as well as linux logins to the CS central and teaching lab linux clients. We do not typically maintain individual systems for CS researchers/faculty or students (other than the teaching lab client systems.) Their systems are typically self-maintained (usually by the faculty member or their own grad students) or maintained by WSE IT or the faculty member's home dept's IT.