Difference between revisions of "Category:Support Options"
(Turn some unnecessarily-external links into internal ones)
Line 8: Line 8:
 
* We can be reached by emailing us at [mailto:support@cs.jhu.edu support@cs.jhu.edu]
 
* We can be reached by emailing us at [mailto:support@cs.jhu.edu support@cs.jhu.edu]
 
* You can find documentation on the IT services we provide at [https://support.cs.jhu.edu  https://support.cs.jhu.edu]
 
* You can find documentation on the IT services we provide at [https://support.cs.jhu.edu  https://support.cs.jhu.edu]
−
* A list of all the services that CS IT Support provides can be found in our [https://support.cs.jhu.edu/wiki/Services_Provided_By_CS_IT Scope Of Services]
+
* A list of all the services that CS IT Support provides can be found in our [[Services Provided By CS IT|Scope of Services]]
  
 
==Other Hopkins-based IT Support==
 
==Other Hopkins-based IT Support==
 
For IT support needs that do not fall under CS IT's Scope of Services, there are alternative options as well, including...
 
For IT support needs that do not fall under CS IT's Scope of Services, there are alternative options as well, including...
−
* [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support JHU IT Support] for JHU Enterprise-wide IT services.
+
* [[Contacting_JHU_IT_Support|JHU IT Support]] for JHU Enterprise-wide IT services.
−
* [https://support.cs.jhu.edu/wiki/Contacting_WSE_IT_Support WSE IT Support] for some services to which we might refer you, including support for research systems.  
+
* [[Contacting_WSE_IT_Support|WSE IT Support]] for some services to which we might refer you, including support for research systems.  
  
  

Revision as of 15:41, 19 November 2021

Starting Fall semester, 2021, CS IT will be back in Malone Hall. CS IT Staff members will be working in a hybrid schedule, so some of the staff might be working remotely, while others will be on campus. We will continue to be available M-F, 8:30 to 5pm, but although we might be on campus, some of our services may only be provided via online means. Please see: Obtaining CS IT Services Remotely page for further information.

warning

CS IT Support

CS IT Support is the CS Dept's primary IT support group, and only for Malone Hall.

  • We are available 8:30am to 5pm. Monday - Friday, except university holidays.
  • We can be reached by emailing us at support@cs.jhu.edu
  • You can find documentation on the IT services we provide at https://support.cs.jhu.edu
  • A list of all the services that CS IT Support provides can be found in our Scope of Services

Other Hopkins-based IT Support

For IT support needs that do not fall under CS IT's Scope of Services, there are alternative options as well, including...

  • JHU IT Support for JHU Enterprise-wide IT services.
  • WSE IT Support for some services to which we might refer you, including support for research systems.


This category includes pages regarding the various IT support options available to people in the CS Dept.

Subcategories

This category has only the following subcategory.

A