Difference between revisions of "Category:Support Options"
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{{messagebox|Beginning March 18, 2020, and until further notice, the CS IT Support Staff will '''not''' be available ''in-person''. We will continue to be available ''M-F, 8:30 to 5pm'', but '''online''' only. Please see: [https://support.cs.jhu.edu/wiki/Obtaining_CS_IT_Services_Remotely Obtaining CS IT Services Remotely page] for further information.|warning}} | {{messagebox|Beginning March 18, 2020, and until further notice, the CS IT Support Staff will '''not''' be available ''in-person''. We will continue to be available ''M-F, 8:30 to 5pm'', but '''online''' only. Please see: [https://support.cs.jhu.edu/wiki/Obtaining_CS_IT_Services_Remotely Obtaining CS IT Services Remotely page] for further information.|warning}} | ||
| + | ==CS IT Support== | ||
'''CS IT Support''' is the CS Dept's primary IT support group. | '''CS IT Support''' is the CS Dept's primary IT support group. | ||
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* You can find documentation on the IT services we provide at [https://support.cs.jhu.edu https://support.cs.jhu.edu] | * You can find documentation on the IT services we provide at [https://support.cs.jhu.edu https://support.cs.jhu.edu] | ||
* A list of all the services that CS IT Support provides can be found in our [https://support.cs.jhu.edu/wiki/Services_Provided_By_CS_IT Scope Of Services] | * A list of all the services that CS IT Support provides can be found in our [https://support.cs.jhu.edu/wiki/Services_Provided_By_CS_IT Scope Of Services] | ||
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| + | ==Other Hopkins-based IT Support== | ||
However, for IT support needs that do not fall under CS IT's Scope of Services, there are alternative options as well, including JHU IT Support (for more JHU Enterprise-wide IT services) and WSE IT Support. | However, for IT support needs that do not fall under CS IT's Scope of Services, there are alternative options as well, including JHU IT Support (for more JHU Enterprise-wide IT services) and WSE IT Support. | ||
Revision as of 19:37, 13 August 2020
CS IT Support
CS IT Support is the CS Dept's primary IT support group.
- We are available 8:30am to 5pm. Monday - Friday, except university holidays.
- We can be reached by emailing us at support@cs.jhu.edu
- You can find documentation on the IT services we provide at https://support.cs.jhu.edu
- A list of all the services that CS IT Support provides can be found in our Scope Of Services
Other Hopkins-based IT Support
However, for IT support needs that do not fall under CS IT's Scope of Services, there are alternative options as well, including JHU IT Support (for more JHU Enterprise-wide IT services) and WSE IT Support.
This category includes pages regarding the various IT support options available to people in the CS Dept.
Pages in category "Support Options"
The following 6 pages are in this category, out of 6 total.