Category:Support Options

Revision as of 19:38, 13 August 2020 by Steve410 (talk | contribs)

Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue to be available M-F, 8:30 to 5pm, but online only. Please see: Obtaining CS IT Services Remotely page for further information.

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CS IT Support

CS IT Support is the CS Dept's primary IT support group.

  • We are available 8:30am to 5pm. Monday - Friday, except university holidays.
  • We can be reached by emailing us at support@cs.jhu.edu
  • You can find documentation on the IT services we provide at https://support.cs.jhu.edu
  • A list of all the services that CS IT Support provides can be found in our Scope Of Services

Other Hopkins-based IT Support

However, for IT support needs that do not fall under CS IT's Scope of Services, there are alternative options as well, including JHU IT Support (for more JHU Enterprise-wide IT services) and WSE IT Support for some services to which we might refer you.

This category includes pages regarding the various IT support options available to people in the CS Dept.

Subcategories

This category has only the following subcategory.