Difference between revisions of "Main Page"
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==Welcome to the JHU Computer Science Dept I.T. Group's User Support Wiki== | ==Welcome to the JHU Computer Science Dept I.T. Group's User Support Wiki== | ||
| − | Here, we (the [ | + | Here, we (the [https://www.cs.jhu.edu/it-support CS IT Support Group]) provide documentation on how to use many of our services. ''(Note: this wiki is only modifiable by the administrators.)'' |
| − | If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail | + | If you need assistance with any of the documentation, or if you need computer assistance with [[Services Provided By CS IT|machines or services we support]], please e-mail {{mailto|support}} |
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| + | '''{{red|We are available 8:30am to 5pm Monday - Friday, except university holidays.}}''' | ||
<br> | <br> | ||
| + | {{messagebox| CS IT is back in Malone Hall. CS IT Staff members are working in a hybrid schedule, so some of the staff might be working remotely, while others might be on campus. We continue to be available ''M-F, 8:30 to 5pm'', but although we might be on campus, some of our services may only be provided via online means. Please see: [[Obtaining_CS_IT_Services_Remotely | Obtaining CS IT Services Remotely page]] for further information.|type=warning}} | ||
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| + | ==Our ''Scope Of Services''... What IT Services Do We Provide?== | ||
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| + | '''''New to the CS Dept?''''' Please read about the many services provided by CS IT at our [[Services Provided By CS IT|Scope of Services]] page. You may also visit our [[Onboarding]] page. | ||
| − | == | + | <!-- ==<span style="color:#0000ff">May 5, 2020: URGENT PHISHING AND ACCOUNT ISSUES </SPAN>== |
| − | + | :<span style="color:#0000ff">Please see our [[Notices]] page as soon as possible for important information about major Phishing issues that might affect your CS account.</span> | |
| − | < | + | <p>--> |
| − | ==Operations Status of CS Servers/Services/Labs== | + | == {{red|Operations Status}} of CS Servers/Services/Labs== |
| − | + | {{red|Visit our [[Notices]] page for a list of planned/unplanned ''service outages'', ''CS Computing Lab availability'', and ''other important notifications''.}} | |
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<br> | <br> | ||
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| − | + | ''To start using this Wiki, you may do a '''search''' from the sidebar on the left or choose from one of our categories below.'' | |
==Categories== | ==Categories== | ||
Latest revision as of 13:56, 7 June 2024
Welcome to the JHU Computer Science Dept I.T. Group's User Support Wiki
Here, we (the CS IT Support Group) provide documentation on how to use many of our services. (Note: this wiki is only modifiable by the administrators.)
If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail support@cs.jhu.edu
We are available 8:30am to 5pm Monday - Friday, except university holidays.
Our Scope Of Services... What IT Services Do We Provide?
New to the CS Dept? Please read about the many services provided by CS IT at our Scope of Services page. You may also visit our Onboarding page.
Operations Status of CS Servers/Services/Labs
Visit our Notices page for a list of planned/unplanned service outages, CS Computing Lab availability, and other important notifications.
To start using this Wiki, you may do a search from the sidebar on the left or choose from one of our categories below.