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Welcome to the JHU Computer Science Dept I.T. Group's User Support Wiki

Here, we (the CS IT Support Group) provide documentation on how to use many of our services. (Note: this wiki is only modifiable by the administrators.)

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail support@cs.jhu.edu

We are available 8:30am to 5pm Monday - Friday, except university holidays.

Starting Fall semester, 2021, CS IT will be back in Malone Hall. CS IT Staff members will be working in a hybrid schedule, so some of the staff might be working remotely, while others will be on campus. We will continue to be available M-F, 8:30 to 5pm, but although we might be on campus, some of our services may only be provided via online means. Please see: Obtaining CS IT Services Remotely page for further information.

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What I.T. Services Do We Provide?

New to the CS Dept? Here is a list of the many services provided by CS IT Support. (This is our Scope of Services)

Operations Status of CS Servers/Services/Labs

Visit our Notices page for a list of planned/unplanned service outages, CS Computing Lab availability, and other important notifications.

To start using this Wiki, you may do a search from the sidebar on the left or choose from one of our categories below.

Categories

► Accounts

► Audio-Visual

► Backups

► Computers Available on the CS Network

► Forms

► Labs

► Linux Clients

► Mail

► Malone Hall

► Misc

► MySQL

► Networking

► Printing

► Research Computing

► Security

► Software

► Support Options

► Troubleshooting

► Virtual Machines (VMs)

► Webpages and Webservices