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Welcome to the JHU Computer Science Dept I.T. Group's User Support Wiki

Here, we (the CS IT Support Group) provide documentation on how to use many of our services. (Note: this wiki is only modifiable by the administrators.)

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail

We are available 8:30am to 5pm Monday - Friday, except university holidays.

Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue to be available M-F, 8:30 to 5pm, but online only. Please see: Obtaining CS IT Services Remotely page for further information.

What I.T. Services Do We Provide?

New to the CS Dept? Here is a list of the many services provided by CS IT Support.

Operations Status of CS Servers/Services/Labs

Please see our Notices page for a list of planned/unplanned service outages, CS Computing Lab availability, and other important notifications.

To start using this Wiki, you may do a search from the sidebar on the left or choose from one of our categories below.