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Welcome to the JHU Computer Science Dept I.T. Group's User Support Wiki

Here, we (the CS IT Support Group) provide documentation on how to use many of our services. (Note: this wiki is only modifiable by the administrators.)

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail

We are available 8:30am to 5pm Monday - Friday, except university holidays.

Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue to be available M-F, 8:30 to 5pm, but online only. Please see: Obtaining CS IT Services Remotely page for further information.

What I.T. Services Do We Provide?

New to the CS Dept? Here is a list of the many services provided by CS IT Support.


Please see our Notices page as soon as possible for important information about major Phishing issues that might affect your CS account.

Operations Status of CS Servers/Services/Labs

Visit our Notices page for a list of planned/unplanned service outages, CS Computing Lab availability, and other important notifications.

To start using this Wiki, you may do a search from the sidebar on the left or choose from one of our categories below.